Quarterly Report 2nd Quarter 2021

18 postsstarted by garystroble 3,575 viewsoriginal topic

Senior Member
#1
Quarterly Report 2nd Quarter 2021 has issues today. Am unable to finish the convert section, and attendance has not auto filled.
Church Employee
#2
garystroble wrote:Quarterly Report 2nd Quarter 2021 has issues today. Am unable to finish the convert section, and attendance has not auto filled.
Attendance auto-fill is running behind. It should be caught up shortly.
New Member
#3
Richmond VA here. Units in our stake are getting the message "No Quarterly Report data from this unit is available for quarter 2021 of year 2." Yes, I typed that correctly.
Church Employee
#4
Report processing is still running. We won't be fully done until mid-day tomorrow. We're aware of the "quarter 2021 year 2" issue and have logged the bug.
Senior Member
#5
Thanks for update Steve. Our ward also got an email today, July 1, from the Global Services Division that the quarterly report was past due. I answered and told them they were in error. They replied and apologized. Hope every unit in the Church did not get the email.
Senior Member
#6
garystroble wrote:Thanks for update Steve. Our ward also got an email today, July 1, from the Global Services Division that the quarterly report was past due. I answered and told them they were in error. They replied and apologized. Hope every unit in the Church did not get the email.
Same here in the UK. I also sent an email for an answer. Got the standard answer that a ticket had been raised. Still waiting for an explanation! :D
Senior Member
#7
A notice that the report is not available yet is needed. Would save a lot of wasted time and frustration for clerks worldwide. I have already submitted feedback about this.
Senior Member
#8
The 2nd quarter quarterly report is working now. Didn't take weeks to get it going this time.
Church Employee
#9
garystroble wrote:The 2nd quarter quarterly report is working now. Didn't take weeks to get it going this time.
Quarterly reports will not be ready until the second day of the month for the next couple of quarters. That means that you don't need to complain about it here until October 3 for the third quarter report.
Senior Member
#10
Good to know, please let all the clerks in the Church know also somehow. Thank you.

ps October 1st falls on a Friday, so you might wish to reevaluate the authorized complaint date for the next quarter. The same thing will happen April 1, 2022 and July 1, 2022. January 1, 2022 will be on a Saturday. Perhaps two business days would be a better way to announce it?
New Member
#11

HELP: Quarterly Report 2nd Quarter 2021

I submitted my ward's quarterly report today and noticed that the attendance numbers were off. I went and updated the attendance numbers and edited the quarterly report, but the count will not update. Help?
Community Moderators
#12

Re: HELP: Quarterly Report 2nd Quarter 2021

ddayley wrote:I submitted my ward's quarterly report today and noticed that the attendance numbers were off. I went and updated the attendance numbers and edited the quarterly report, but the count will not update. Help?
It takes a while for the Class and Quorum Attendance report changes to get updated into the quarterly report. I'm not sure when it is done; but I think it may be the nightly update when it occurs. If you made updates today then check back tomorrow to see the changes in the quarterly report.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#13
I am updating attendance at sunday meetings, but it is not being saved to the quarterly report. How do I save it?
Community Moderators
#14
Check on it tomorrow. It should be in the quarterly report then.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#15
It's not working for me and I've tried two different computers. Keep getting error messages either when I try to save OR submit. Have double and triple checked everything
Community Moderators
#16
Call the Global Service Department (GSD) for support.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Church Employee
#17
rheath wrote:It's not working for me and I've tried two different computers. Keep getting error messages either when I try to save OR submit. Have double and triple checked everything
You haven't entered your sacrament meeting attendance.
Senior Member
#18
In our ward, all the sacrament meeting attendance was entered and the quarterly report was submitted. Now looking tonight, I see the last two Sunday's in June show blanks for attendance both on the web page and the app. I will put the data back in, but this should not be happening, and it worries me about other data being lost. I have submitted feedback.