New Member
So before online reimbursement submissions, we would have members fill out a reimbursement form. I'm sure every ward had their own version. If there were any errors, I would just cross them out and write the correct amounts. We now receive more reimbursement requests online than in person now, which is great, one issue.
So the majority of the time members don't take the time to separate the taxes and the pre-tax amount. They will just put the entire amount pre-tax + tax under their organization. That or they make an accounting error. Well the online reimbursement submission for members automatically generates a reimbursement form that is automatically attached along with their receipts. This form most of the time has erroneous values for the reasons I listed. Of course I will go through the receipts and correct any mistakes the member may have made with their submission, but I can't allow the auto-generated form to also be submitted, even though I've correct the information in the submission, I could see that bad form causing an exception because it is wrong and conflicts with the corrections I made.
One issue is that by default you can' t delete the form. Either I have to download their receipts and start over by entering everything in again, or this is what I do, I reject is so that it goes the "action Items" area I think it is, and from there I can delete the bad form.
So my question: Is it absolutely necessary that there is a reimbursement request form of some kind attached along with the receipts? This we have debated, and I would like greater clarification.
Personally I don't think a form is necessary, it only has redundant information. Everything we need to know about the reimbursement: The Recipient, The Amount(s), Taxes, The Funding Organization, and the Approval is already handled by LCR. The form is maybe a nice summary of everything, but it doesn't have any unique information. Furthermore, I kind of think of it as a liability. If it has erroneous information that conflicts with correct information in LCR, that could cause an exception. In fact it almost caused us an exception once. If the form is right, I'll leave it in place, but LCR doesn't autogenerate a form for clerks as far as I'm aware. And I really don't want to grab one of our wards paper reimbursement forms to fill out just to scan for an online reimbursement.
So the majority of the time members don't take the time to separate the taxes and the pre-tax amount. They will just put the entire amount pre-tax + tax under their organization. That or they make an accounting error. Well the online reimbursement submission for members automatically generates a reimbursement form that is automatically attached along with their receipts. This form most of the time has erroneous values for the reasons I listed. Of course I will go through the receipts and correct any mistakes the member may have made with their submission, but I can't allow the auto-generated form to also be submitted, even though I've correct the information in the submission, I could see that bad form causing an exception because it is wrong and conflicts with the corrections I made.
One issue is that by default you can' t delete the form. Either I have to download their receipts and start over by entering everything in again, or this is what I do, I reject is so that it goes the "action Items" area I think it is, and from there I can delete the bad form.
So my question: Is it absolutely necessary that there is a reimbursement request form of some kind attached along with the receipts? This we have debated, and I would like greater clarification.
Personally I don't think a form is necessary, it only has redundant information. Everything we need to know about the reimbursement: The Recipient, The Amount(s), Taxes, The Funding Organization, and the Approval is already handled by LCR. The form is maybe a nice summary of everything, but it doesn't have any unique information. Furthermore, I kind of think of it as a liability. If it has erroneous information that conflicts with correct information in LCR, that could cause an exception. In fact it almost caused us an exception once. If the form is right, I'll leave it in place, but LCR doesn't autogenerate a form for clerks as far as I'm aware. And I really don't want to grab one of our wards paper reimbursement forms to fill out just to scan for an online reimbursement.