where do we post feature requests?

7 postsstarted by jeffcrews 1,291 viewsoriginal topic

New Member
#1
As a priesthood leader I have a couple of feature request suggestions for LCR and for members...not where where to post this or to see if these suggestions are already considered or on a site we vote up or down features suggested by others.

idea 1: have a place in LCR on the dashboard we can go to see all recent changes to any membership records (new temple ordinances recorded, address changes, phone number changes, membership records received, membership records moved away). This would make it much easier for people to know in council meetings updates.

Noticing the donations tab appear in LCR finance today I I suspect MLS will be retired soon as donations are all we process in MLS today. However when MLS does a send/receive we get a print out of any new membership received and any membership with an update. It would be awesome if MLS highlighted what changed on a record we already have...but I suspect MLS is being retired so no update would be coming to MLS.

An automated email to the bishopric or branch presidency each Saturday night summarizing of all changes in the prior week would be really useful.

idea 2: have a way for parents of missionaries to see the status of the finances for their missionary. I realize with donations being confidential we may not be able to see who donated...but being able to just know if your missionary account is under or over would be really useful for parents to be able to see without having to require clerks to manually process status requests periodically. Parents do not always know how much is being contributed by other generous donors to the missionary account. Expected donors could be invited by the family of the missionary to donate a unique amount so we can know who made that donation without breaking confidential information of donors. Grandma Jones could contribute $51 per month and Grandpa Smith could contribute $52 per month and then if parents saw dates and amounts and a running balance they could see if/when and how much the missionary account needs topped off for the next month.
Senior Member
#2
The official way to give suggestions is to use the Feedback link in LCR. The decision makers for LCR generally do not read the forums. There is no way to see suggestions sent in by others or any way to vote on features. We can discuss suggestions in the forums but that discussion will most likely not be seen by the decision makers.

Your second suggestion has been discussed multiple times in the forums. Although we don't know whether such a change will ever be made or when, these threads suggest some problems that may be why it hasn't happened yet. Here are some previous discussions:

viewtopic.php?f=156&t=22586&p=217051#p217051
viewtopic.php?f=156&t=24369&hilit=missi ... e&start=10
Church Employee
#3
russellhltn has already linked to one of my posts on this issue, but ...
jeffcrews wrote:I realize with donations being confidential we may not be able to see who donated...but being able to just know if your missionary account is under or over would be really useful for parents to be able to see without having to require clerks to manually process status requests periodically. ... Expected donors could be invited by the family of the missionary to donate a unique amount so we can know who made that donation without breaking confidential information of donors. Grandma Jones could contribute $51 per month and Grandpa Smith could contribute $52 per month and then if parents saw dates and amounts and a running balance they could see if/when and how much the missionary account needs topped off for the next month.
Huh? You acknowledge that there is a concern with confidentiality of donations and then come up with a way to game the system to work around the confidentiality issue you raised.
Community Administrator
#4
Cool! I get credit for helping before I even post! I've been confused with worse. :D

As for the first request, I'd expect there to be a move-in/move-out report. It won't cover all the things you listed, but it would cover some of the most important. As long as everyone is using current data, I'm not sure what benefit capturing all the changes would be.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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Church Employee
#5
russellhltn wrote:Cool! I get credit for helping before I even post! I've been confused with worse. :D
Oops. Sorry, eblood66!
Senior Member
#6
Regarding the MLS membership updates, this was never useful to us, since all it does is print out the current membership info, without any highlighting of what's new. I am certain we regularly get asked to print out updated records for members who have had zero changes to their membership records for years (and the printouts don't list anything new). I have no idea what triggers that.

So if you do submit a Feedback Request for "LCR Membership Updates", I'd suggest emphasizing that you're not simply asking for a reproduction of MLS functionality in LCR, but rather a specific listing of membership info changes. I know I've submitted feedback where I've pointed out a need to enhance something, and the reply I get is that the functionality is already there (i.e., the support tech is likely overloaded and didn't take the time to carefully read what I was saying).
Senior Member
#7
Get used to frustration!
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense