churchofjesuschrist.org 431 errors

6 postsstarted by kberteaux 1,510 viewsoriginal topic

New Member
#1
My temple is moving to phase 3 and I got an email saying I could set up an appointment, but when I log in and click on it, I get a 431 error (headers too big). Address is: https://www.churchofjesuschrist.org/tem ... t?lang=eng

Is this happening for anyone else?

Also, I wanted to submit website feedback, but literally can't because I get a 431 error on that page, too (https://www.churchofjesuschrist.org/fee ... &id=&note=).

Help!
Community Administrator
#2
Working fine for me. If you continue to have trouble, try incognito mode. Church websites have problems with cookie buildup.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#3
431 means you have too many tasty cookies. Follow russellhltn's advice to use incognito mode.
New Member
#4
I came here because I was getting the 431 errors too. Switching to incognito mode, now the 431 error is gone, but now I get a new error.

A sad document icon and the text : id.churchofjesuschrist.org refused to connect.

I will keep trying.
New Member
#5
Edited 1 time, last by russellhltn on . Reason: Personal information removed - this is a public forum
My Mac computer will not open appointments for phase 3 temple. It says it has a Error 431. How can I fix that?

[Personal information removed - this is a public forum]
Community Moderators
#6
You could try signing out, then going directly to the temple ordinance scheduling tool at this URL: tos.churchofjesuschrist.org (it will prompt you to sign in again, and hopefully work).
Samuel Bradshaw • If you desire to serve God, you are called to the work.