Suspending access to member records

2 postsstarted by ajlindsa 780 viewsoriginal topic

New Member
#1
Is there a feature that allows me to at least temporarily suspend a member’s access to the ward records? If the bishop is working on a situation where a member is using member records for inappropriate reasons there doesn’t appear to be a way to block that member from accessing the standard info available. I know members can block themselves from the general access ward directory but can it be done from the other direction where a member is blocked from accessing the ward roster and seeing the contact info of everyone else until the bishop authorizes?
Community Moderators
#2
ajlindsa wrote:Is there a feature that allows me to at least temporarily suspend a member’s access to the ward records?
The bishop should call the Global Services Department and discuss the situation with them. From the ward level, there is not anything that can be done, but the bishop and the GSD will be able to work together to determine how best to handle the situation.