Member Info.

A member in my ward doesn't want her nonmember husband's information to be seen on the member list. Not sure how to do that, any help would be appreciated.

You'll need to contact support. There's nothing you can do on your end.

I'd point you to the Help Center article on that, but that page has gone 404.

How do I contact Support? Is it a number I call or an email address?

Bishopric and unit clerks can get that information at the online Help Center article Contact Us or click the link here. General membership should contact their clerk for the number.

These links are not working for me, even though I have used several browsers. Well, the links work but the website (service-now) briefly dsiplays the login page then refreshed to a screen that says "you have successfully logged out"
I cant seem to find a phone number anywhere to call.

Use incognito mode if using Chrome or Edge. If using Firefox use New Private Window. If that works then clear your cookies for *.churchofjesuschrist.org/*. Old cookies are known to cause problems.

Is there an email to use or phone number to get help from member support. The links do not work and this site is not helpful when it comes to trying to get a hold of member support.

jevon wrote:Is there an email to use or phone number to get help from member support. The links do not work and this site is not helpful when it comes to trying to get a hold of member support.

The links are for use by the clerk. You'd probably need to talk to him. If he can't help, then he can look up the contact information.

I am the ward clerk for my ward.

jevon wrote:I am the ward clerk for my ward.

We've had reports of the link not working for clerks, but I thought it was fixed.

I would verify that the MRN on your account is yours, because the email associated with the account you're using in the forum sounds like your wife's.

Failing that, you may want to try the church's main number. That should be findable with a web search.