EFT entries changing status all on their own

Twice today when entering electronic reimbursements for ward members, the system defaulted to expenses with paper receipts. This is after I attached and approved the electronic receipts and saved the expenses. My workaround was to reject the expense, they modify it from the pending expense tab. I again approved the already attached photos of the receipts, which were now saying again that they had not been approved yet, and then when I saved it a second time, all was well and the expenses showed as having attached receipts.

If one does not check to see that the correct type expense is indicated after saving, you would not even know this had happened and could cause audit problems down the road. This happened once before recently and I figured that I had done something wrong, but now it seems to be a systematic problem. It has been reported on the financial page in LCR.

Update, it happened again, on an EFT entry with 4 receipts. I do believe the others which bombed also had 3 or 4 receipts. Something is messing up the system after more than 2 electronic receipts per EFT entry perhaps?

I just did about 7 EFTs with between 4 and 12 receipts each this last week (it's camp time) and I didn't notice that happening. But I didn't actually look at the Approve Expense screen after submitting them. But all of my expenses have been approved and still have their documentation.

I wonder what happens if your leader tries to approve one of those showing under 'expenses with paper receipts'. If the documentation shows up and it makes him review the documentation before approval then it's mostly just a cosmetic issue with it showing up in the wrong category on the Approve Expenses screen. However, if the documentation doesn't show up for the approver or if it doesn't make them review each document then he shouldn't approve it since he can't see the documentation. It shouldn't become an audit issue unless he approves something without reviewing the documentation. If he can see the documentation then the auditor should be able to see it too and it shouldn't be a problem.