Toll Number for some ASIA AREA is not Enable??

3 postsstarted by chungnys 2021-04-18 14:00 UTC1,179 viewsoriginal topic

New Member

#1
2021-04-18 14:00 UTC

Any IT staff from Church HQ is monitoring this channel?

Can you guys feedback to your management why toll number for some ASIA areas is not covered?! such as , Hong Kong, Thailand, Taiwan, etc

russellhltn

Community Administrator

#2
2021-04-18 19:04 UTC

I notice that when I'm not logged into Zoom, I see a list of countries with dashes, but some countries have no dash.

The three countries you mention are shown, but are blank. I interpret this as a limitation on Zoom's part.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

chungnys

New Member

#3
2021-05-21 08:39 UTC

Zoom toll free(or dial-in) is available for places I name, at least I am certain it is available in Hong Kong.

Because my day job also provides me with a corporate level Zoom account and the Hong Kong phone number for dial-in is on list and available for usage, so I can only assume it is either a setting or license issue.

We have feedback this issue to church’s Administration Office in Asia, as they station in Hong Kong. They said they have no control over this and have reflected the issue to Salt Lake.

Hope the ball will roll fast enough to get this matter resolve ASAP.