New Member
I cannot seem to adjust the donor name in LCR. I am following the instructions but do not have the "Change Donor" button listed in step 5 of the instructions below. I attempted this on Chrome, Edge, and even Safari on my phone with no luck. Is this option only available to bishopric members, or did they remove the ability to do this via LCR? Anyone successfully done this before? I haven't attempted in MLS yet but was hoping to avoid having to drive all the way to the church building to do this.
Correcting Donor Name
1. In LCR, click Finance, and then click Participants. From the Participant List, click on the name of the donor whose donation needs to be adjusted.
2. From Participant Information for that donor, click the Donations tab.
3. From the Date column, click on the date of the donation to be adjusted.
4. From Donation Detail for that date, click the Adjust Donation button (directly above the donor’s name).
5. To correct the donor name, click the Change Donor button.
6. From Add Donor window, select the Donor type (In Unit Donor, Out of Unit Donor, or Existing Payee/Recipient), and select or type the Donor’s name.
7. If the correct donor is not listed in any of the options above, add a new donor by clicking the Add New Donor link.
8. Click Add Donor.
9. Click Save Changes.
Correcting Donor Name
1. In LCR, click Finance, and then click Participants. From the Participant List, click on the name of the donor whose donation needs to be adjusted.
2. From Participant Information for that donor, click the Donations tab.
3. From the Date column, click on the date of the donation to be adjusted.
4. From Donation Detail for that date, click the Adjust Donation button (directly above the donor’s name).
5. To correct the donor name, click the Change Donor button.
6. From Add Donor window, select the Donor type (In Unit Donor, Out of Unit Donor, or Existing Payee/Recipient), and select or type the Donor’s name.
7. If the correct donor is not listed in any of the options above, add a new donor by clicking the Add New Donor link.
8. Click Add Donor.
9. Click Save Changes.