Tech Forum Archive

Calendar not loading and not syncing (3/7)

4 postsstarted by jray21 1,328 viewsoriginal topic

jray21
New Member
#1
The calendar on the church's website isn't loading in Safari or Chrome, and it is not syncing with the Tools app. We have all our Zoom meetings in there for the ward, so we need that to be fixed soon. Anyone else having that problem or know how to fix it?
CrockettDR
Church Employee
#2
I just tried. the calendar is up now. Perhaps related, we are still having trouble with cookie sizes. Also try in Chrome incognito mode. If it works there but not in normal mode, that is probably the cookie problem that results when browsers are open for multiple days. Clearing cookies back a week or two clears up.
russellhltn
Community Administrator
#3
I can confirm it's working now, but it wasn't working in incognito mode a bit ago.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
CrockettDR
Church Employee
#4
We found a bug introduced in the calendar release last week and quickly developed a fix going out today.