Correcting errors after posting the Batch?

2 postsstarted by Tahadden 2021-02-23 16:26 UTC514 viewsoriginal topic

New Member

#1
2021-02-23 16:26 UTC

After posting the donations but before depositing the check, 4 check had to be removed because they were duplicates. We removed them from the deposit (they would have bounced) and correct the deposit by hand, but where not able to correct the batch on the Church records. How do we fix this?

Salt Lake Area

russellhltn

Community Administrator

#2
2021-02-23 17:40 UTC

I think you'll have to call support. As I understand it, you can do edits as long as it doesn't change the deposit total.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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