Printing Cheque on Line mis-aligned

3 postsstarted by joecondanmic 856 viewsoriginal topic

New Member
#1
Recently, our Stake Clerk replaced a new Computer for us. And of course reinstalled all the software for us too. Since then we were not able to print the cheque, cause look like the cheque image we see on the screen was bigger than actual paper size. So, when we tried to print the cheque, the L/H side portion was not able to print correctly and were missing. Our Stake Clerk-Tech already checked the paper size under Windows 10 and also downloaded the latest driver for our printer. This only happens when Church's HQ switched from MLS into on line printing of Cheque. Do anybody have the same problem when printing cheque on line ?
Community Moderators
#2
Is Windows 10 or your browser set to a larger-than-default accessibility font size? Are you zoomed to a view size other than 100% in the browser? If you print to PDF, does the PDF look correct (correct paper size, and margins)?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Community Administrator
#3
I'm suspecting a print setting issue.

Make sure the paper size is correct. Also try different "scaling". With Adobe Reader, there's "Fit", "Actual size", Shrink oversized pages" and "Custom Scale". There are similar functions in other drivers. Usually, they remember the last one used.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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