General conference section won't open

9 postsstarted by sion7944 2,695 viewsoriginal topic

New Member
#1
Whenever I go into general conference section I can't click the talks that separated by years. Only for the general conferece section.
New Member
#2
Same here. I uninstalled and reinstalled, then used the Reset function no no avail. The links to download conference content are not working in the Windows app.
New Member
#3

Gospel Library frozen, won't open

I am having this problem as well. I will uninstall it and reinstall and it will work maybe two times and then freeze up again on my windows tablet. I don't have this problem on any other device.
Community Administrator
#4

Re: Gospel Library frozen, won't open

[quote[I am having this problem as well. I will uninstall it and reinstall and it will work maybe two times and then freeze up again on my windows tablet. I don't have this problem on any other device.[/quote]

[Moderator note: this post was split off from a thread of the same title in the iOS section and merged into a topic of the same problem/OS]
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#5
I am having the same problem. Both in English and in Spanish.
New Member
#6

General Conference links don't work

I'm using Gospel Library for Windows. Nothing from the General Conference tab will load. I can click on President Nelson's picture on the main link, then I see all the groupings of General Conference content. But when I go to select one of these groups - Oct 2020, Apr 2020, or previous - NONE of the General Conference content will load.
Senior Member
#7

Re: General Conference links don't work

nlstevenson wrote:I'm using Gospel Library for Windows. Nothing from the General Conference tab will load. I can click on President Nelson's picture on the main link, then I see all the groupings of General Conference content. But when I go to select one of these groups - Oct 2020, Apr 2020, or previous - NONE of the General Conference content will load.
I normally use Gospel Library for Android, but I just checked my Gospel Library for Windows and it is working for me. Both Gospel Library 5.1.8.0 and the Beta 5.1.9.0. I did have to download the content before it would open, but I could open the October 2020 conference talks to read or watch.

I recommend you send feedback from within the app. Click on the Gear at the bottom of the left toolbar, select Help & Feedback, then click on the Contact Us link.
Community Moderators
#8
For those still having the issue, have you tried restarting the Windows app and/or checking for a content update?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Senior Member
#9
sbradshaw wrote:For those still having the issue, have you tried restarting the Windows app and/or checking for a content update?
That's a very good point. I'm old school and power my home PC off if I'm not going to use it until the next day. So for me, I restart the windows app nearly every day when I come home from work and do my daily indexing batch...