No able to send my donation

2 postsstarted by marciogabbai 697 viewsoriginal topic

New Member
#1
After describing the donation values and reviewing information, when sending the donation, appears that my donation can not be sent and saved.

I do online donations for more than 4 years.

Someone can help me?
Screenshot 2021-01-14 003113.png
Screenshot 2021-01-14 003113.png (7.83 KiB)
Community Administrator
#2
Moderator note: Translation of the error message "There was an error trying to save your donation."

Have you tried submitting on a different day? The servers might have been down at that time.

Before doing another submission, check the history to make sure the prior attempt actually failed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.