zoom account alternating hosts

Can anyone tell me ho to get my new church provided zoom account to have admin so we can use alternating hosts

I am unclear on your request.
Do you want to know how to get aChurch-linked Zoom account, or how to configure zoom to enable co-host.

If this first option...
If you are a member of the stake presidency or stake technology specialist, you should have received an email pointing to a letter giving instructions on how to get a Church-linked Zoom account
See https://www.churchofjesuschrist.org/let ... nline=true

If you are seeking for an account on behalf of your ward, contact your stake technology specialist and provide an email address that you want to tie to the ward Zoom acct. (Do not use an address already tied to a Zoom account!!)

If the second option...
The Zoom account must include the Webinar feature, to assign a co-host.
Create a meeting or preferably a webinar or EDIT an existing one.
At the bottom of that meeting or webinar, you can enter the email address of the co-host in the box titled "Alternative co-host" (you can Google this).
Note: I believe you must enter the email address that co-host uses to host their own Zoom meeting. The co-host can create an account easily on the Zoom website. If they don't have one, you will not be able to add that person as a credit-host. (I got a rejection message when I tried.)

pitchkev wrote:Can anyone tell me ho to get my new church provided zoom account to have admin so we can use alternating hosts

I'm not sure what you're asking. There is only ONE account for each ward/stake.

russellhltn wrote:

pitchkev wrote:Can anyone tell me ho to get my new church provided zoom account to have admin so we can use alternating hosts

I'm not sure what you're asking. There is only ONE account for each ward/stake.

I have the same question. I would like the ability to add an email address (for example of the Teacher Quorum advisor) to the alternate host section of scheduling a meeting. When I try, it errors with the user isn't a member of your account. When I contact Zoom, they said the account administrator had to add the users to the account...the ward email address used isn't the admin, apparently that is someone at headquarters....

Apparently, that's not a option. At least not at this time.

You may want to look into sharing the Host Key with other users. See this post.

The account administrator for the Church-provided accounts is someone at Church HQ. Those of us provisioning accounts for our stake/ward don't have admin access. You can still designate alternative hosts, but they must be on the same account (meaning the Church's master account). We did that with our ward sacrament meetings so a stake person could host their meeting if the usual ward host wasn't available. For each or the recurring ward sacrament meetings, we added the email address for the stake Zoom account. Works great and we can see and manage all the ward sacrament meetings from our stake account.

HOW do we add alternative hosts to our unit account? I am a new STS and I keep getting an "Access restricted. (200)" error from Zoom. As pointed out elsewhere, these church unit accounts have only one user id/login option and they are all ranked as "member" in he account settings, not admin. A chat with Zoom support gave me this: "I'm afraid that the option is not showing as you only have a Member role on the account. When adding a user to the account, please note that you must have an owner or admin access. Please reach out to your account owner or admin for further assistance in adding a new user to your account."

I'm not sure how using a host key will help - they would have to log on before the account holder did. All alternate hosts have to be designated AFTER the host logs on or someone with the key assumes that role, then appoints the co-hosts. I want the co-hosts to come in ALREADY in their roles.

swigginton wrote:The account administrator for the Church-provided accounts is someone at Church HQ. Those of us provisioning accounts for our stake/ward don't have admin access. You can still designate alternative hosts, but they must be on the same account (meaning the Church's master account). We did that with our ward sacrament meetings so a stake person could host their meeting if the usual ward host wasn't available. For each or the recurring ward sacrament meetings, we added the email address for the stake Zoom account. Works great and we can see and manage all the ward sacrament meetings from our stake account.

ESScott117 wrote:HOW do we add alternative hosts to our unit account?

Log in to the Zoom website. Go to Settings. At the bottom, you can "Assign scheduling privilege" to another account. The other account can then view, start and host any of your meetings. However that account needs to be within the Church's enterprise account. That means you can assign scheduling privileges to another ward or stake, but not to another Zoom user outside the Church's enterprise account. All of our wards have assigned scheduling privileges' to our stake account. That lets the stake jump in to host any ward meeting, if needed.

I want the co-hosts to come in ALREADY in their roles.

There's no way to do that that I know of. Co-hosts need to be assigned by the host during the meeting. If multiple users log on with the account credentials, the first to join will be the host and the rest will be co-hosts, but I suspect that's not the approach you want to take.

Ummm... Yeah, we want to enable RSP, EQP, YWP and bishopric all to be able to host/co-host meetings/breakouts. While several have personal Zoom accounts, there doesn't seem to be a way to assign them ANY privileges.

swigginton wrote:

ESScott117 wrote:HOW do we add alternative hosts to our unit account?

Log in to the Zoom website. Go to Settings. At the bottom, you can "Assign scheduling privilege" to another account. The other account can then view, start and host any of your meetings. However that account needs to be within the Church's enterprise account. That means you can assign scheduling privileges to another ward or stake, but not to another Zoom user outside the Church's enterprise account. All of our wards have assigned scheduling privileges' to our stake account. That lets the stake jump in to host any ward meeting, if needed.

I want the co-hosts to come in ALREADY in their roles.

There's no way to do that that I know of. Co-hosts need to be assigned by the host during the meeting. If multiple users log on with the account credentials, the first to join will be the host and the rest will be co-hosts, but I suspect that's not the approach you want to take.

ESScott117 wrote:Ummm... Yeah, we want to enable RSP, EQP, YWP and bishopric all to be able to host/co-host meetings/breakouts. While several have personal Zoom accounts, there doesn't seem to be a way to assign them ANY privileges.

Yeah, the options are limited. You can share the ward/stake credentials with those leaders and establish a policy to prevent scheduling conflicts.
You can share the host key with them, but that requires scheduling meetings without a waiting room and allowing them to join before the host. Only the first to join with the host key will have host privileges, so they will need to assign co-hosts. The ability to claim host goes away once the first person uses the host key.

swigginton wrote:You can share the ward/stake credentials with those leaders and establish a policy to prevent scheduling conflicts.

Keep in mind you can only have two meetings at the same time. So, that's likely going to limit who you give the login to since their meetings are going to be breakout rooms in a bigger meeting rather than a stand-alone meeting.

For example, all of the priesthood meetings might be a single zoom meeting in breakout rooms, so you wouldn't be giving the login to the Teacher's group - at least for Sunday meetings.

I have found that you can assign a new host or co- host to someone else that has joined the zoom meeting as long as they aren't in a breakout room even if they aren't on the ward license. If using breakout rooms for class designations, the person has to leave the breakout room, enter the main meeting room, then the host can assign that user as the host. Then the initial host can leave the meeting without ending it. We don't assign the teacher as a host or co-host. We use presidencies for that. We also turn off chat, and allow share screen to be used by all. Then kids can take over teaching without having to be a host. We turn off chat because we want to hear the children's voices and see them, just like in a normal class. No texting. And due to you having to turn off chat for webinars when broadcasting sacrament meeting, as we don't want others at home sending chats that others are home might see.

We have our two allotted concurrent zoom meetings split up into 2 weekly breakouts. Weeks 1 & 3 - Gospel Doctrine/Youth Sunday School, Weeks 2 & 4 - Priesthood/RS&YW. Doing it this way, allows the Sunday School presidency to moderate the classes that week, one counselor over adults, one over youth. No breakout rooms for adults. Youth divided into breakout rooms based on age or teacher assignment. When people enter the proper zoom link for the adults, they just get in. With youth, they enter the main meeting and then hit the breakout room button and enter their class. IF someone can't figure it out, the moderator can assign them to the proper class. The teachers are just class members, not moderators. They share their screen and open their mic and teach or share their screen. Class members can share their camera and unmute as needed to answer. This way one host and one meeting can be used for 7 or more classes.

The next week, it is RS and Priesthoods turn. One meeting link for women/girls, one meeting link for Priesthood. But you again use breakout rooms for the individual meetings. Elders, Priests, Teachers, Deacons. Women have Relief Society, and as many for Young Women as needed. Out RS likes to breakout into sub groups to discuss topics, so we also have sub discussion groups for RS.

Again, one moderator for Elders Quorum opens the meetings and then opens the breakout room and sets them so the members can select their own rooms, and either RS or YW presidency member designated, opens the women's meeting. The moderator for each can bounce in and out of the breakout rooms to see that the meetings are going well and assist IF there are any issues.

This configuration is working great in out ward.

The ATS over that ward or building can Login using the same zoom account as the meeting managers if they have the account name and password. They just can't start more than 2 meetings at a time. So they would come in as a co-host and make sure there are no issues with any meetings.

ESScott117 wrote:Ummm... Yeah, we want to enable RSP, EQP, YWP and bishopric all to be able to host/co-host meetings/breakouts. While several have personal Zoom accounts, there doesn't seem to be a way to assign them ANY privileges.

swigginton wrote:

ESScott117 wrote:HOW do we add alternative hosts to our unit account?

Log in to the Zoom website. Go to Settings. At the bottom, you can "Assign scheduling privilege" to another account. The other account can then view, start and host any of your meetings. However that account needs to be within the Church's enterprise account. That means you can assign scheduling privileges to another ward or stake, but not to another Zoom user outside the Church's enterprise account. All of our wards have assigned scheduling privileges' to our stake account. That lets the stake jump in to host any ward meeting, if needed.

I want the co-hosts to come in ALREADY in their roles.

There's no way to do that that I know of. Co-hosts need to be assigned by the host during the meeting. If multiple users log on with the account credentials, the first to join will be the host and the rest will be co-hosts, but I suspect that's not the approach you want to take.

Why not share the ward's zoom account login and password with these individuals?

allenjpl wrote:Why not share the ward's zoom account login and password with these individuals?

You need to have a good scheduling mechanism to do this, or the third and fourth folks who try to start their meetings at the same time will bump off the first and second folks.

allenjpl wrote:Why not share the ward's zoom account login and password with these individuals?

Only two meetings are allowed to run at the same time. You not only have to consider the general meetings, but any presidency meetings they might want to hold. Passing out the login to everyone is a recipe for problems unless you have everything worked out.

But if you spend the time to work everything out, the suggested alternatives are not that bad. And a whole lot less likely to get messed up.

don.white wrote:We have our two allotted concurrent zoom meetings split up into 2 weekly breakouts.

Thank you! I made this recommendation to the bishops of our wards.

Have you encountered situations where a third meeting would happen simultaneously?
We have overlapping ward meetings on a "barbell" schedule - separate sacrament meetings, but combined youth meetings in between. If needed, I've told them the two wards have a combined possibility of having 4 meetings...plus the stake account would be possible to borrow for another 2. (We have only planned to use the stake account for Stake Conference, training meetings, and fireside...none of which would conflict with normal Sunday meetings.