New Member
I was out of town on Dec 27, 2020. A member gave a donation to the bishop that day. It was not deposited until the next week, Jan 3 2021 when I got back into town. It now reflects a 2021 donation , not 2020. Can this be fixed?
Donation deposited in wrong tax year
Community Moderators
You'll have to call the global service department (GSD). The number is found in the Help Center at the Service Now page.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
I think this would be a situation for the ward finance clerk to fix. As long as someone can verify that it got into the hand of a member of the bishopric in 2020, it can be counted as 2020, even if deposited in 2021.
The clerk will likely have to contact support. I'm not sure as GSD is going to help without some local confirmation about the date the donation made it into the hands of the bishop. GSD would have no way of knowing that. All they would know is the date the donation was processed.
The clerk will likely have to contact support. I'm not sure as GSD is going to help without some local confirmation about the date the donation made it into the hands of the bishop. GSD would have no way of knowing that. All they would know is the date the donation was processed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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