Tech Forum Archive

Tablet no longer connects to Liahona

4 postsstarted by lonniegallaher 1,879 viewsoriginal topic

lonniegallaher
New Member
#1
My Samsung 12.2 note pro recently stopped connecting to Liahona WiFi. I believe the Church has updated security protocols at the church buildings and I suspect this is why my tablet will not connect to the WiFi. It will connect to the WiFi network at my home.

The Liahona WiFi network shows it as connected, but it does not show as Saved, Secured. When I open Liahona WiFi the status is "Connected," Signal Strength is "Very Strong."

Any help in getting connected to Liahona would be greatly appreciated.

Thank you.
russellhltn
Community Administrator
#2
Have you made any changes to the DNS? Perhaps installed a security package?

You have to use the DNS supplied by the network. In addition, you need to see the splash screen agreeing to the terms of use. To see that, you may have to try and go to a website.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lonniegallaher
New Member
#3
Thank you for your comments.
sbradshaw
Community Moderators
#4
What version of Android is your tablet running? Do you have issues connecting to the Church website in general (on any Wi-Fi network) from the tablet?
Samuel Bradshaw • If you desire to serve God, you are called to the work.