Batch Submission Error

3 postsstarted by olafman 2020-12-27 20:22 UTC776 viewsoriginal topic

New Member

#1
2020-12-27 20:22 UTC

Has anyone ever seen the following error when submitting a donation batch on MLS and know how to deal with it?

"No dialer phone number has been specified. Please go to the System Options, then System, and specify a dialer phone number."

What is a dialer phone number?

russellhltn

Community Administrator

#2
2020-12-27 20:29 UTC

olafman wrote:What is a dialer phone number?

A carry over from the days of dialup internet.

I think the system is trying to tell you there is no internet connection.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

lajackson

Community Moderators

#3
2020-12-27 21:28 UTC

russellhltn wrote:I think the system is trying to tell you there is no internet connection.

Exactly. Back when the Internet and I were young and I used to check my email by candlelight, if MLS could not find the Internet it would revert to dialup. I do not believe anyone uses dialup any longer, mainly because I have not programmed any of the dialup numbers into MLS the last two times I have swapped out administrative clerk computers, i.e., in the last 10-12 years. And the MLS computers are not connected to a telephone line anyway, which would be a very basic dialup requirement.