How do I create a church Zoom Account???

16 postsstarted by calebmumford 6,961 viewsoriginal topic

New Member
#1
Last week’s letter said to go to meet.churchofjesuschrist.org to sign up for a church zoom account. However, I only see an Error 503 message: “HTTP Error 503. The service is unavailable.”.

How can we get a new Zoom Account?
Community Administrator
#2
Wait until it's fixed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#3
The STS has to sign up for the accounts within the stake. You'll need to contact him to get your account created.
New Member
#4
I am also stuck in understanding how to create a church Zoom account. I am a stake tech specialist and when accessing the link, https://meet.churchofjesuschrist.org it default sends be to create a Google Meet account. I don't want a Google Meet account, I want a church Zoom account. I thought that maybe I was supposed to use the church generated Google account generated for Google Meet to then open a Zoom account, but this only provides the basic free Zoom account. What am I missing? Has anyone thought to make a video of step by step guide to setting up the church Zoom account and creating a webinar for sacrament meeting?
Community Moderators
#5
wilywhisperleaf wrote:I am also stuck in understanding how to create a church Zoom account. I am a stake tech specialist . . .
If you are the Stake Assistant Clerk -- Technology Specialist, you will also see a Zoom link at the Meet Portal that will allow you to create Zoom accounts for your stake. If you do not hold that position, or if the position is not recorded properly at LCR, you will not see the link and will not be able to create a church Zoom account.
New Member
#6
lajackson wrote:
wilywhisperleaf wrote:I am also stuck in understanding how to create a church Zoom account. I am a stake tech specialist . . .
If you are the Stake Assistant Clerk -- Technology Specialist, you will also see a Zoom link at the Meet Portal that will allow you to create Zoom accounts for your stake. If you do not hold that position, or if the position is not recorded properly at LCR, you will not see the link and will not be able to create a church Zoom account.
Me pasa lo mismo. En mi Estaca enviaron una carta, proveniente del area, donde explican lo siguiente:
"Se ha aprobado una licencia para cada estaca, barrio, rama, misión y distrito. Estas licencias
pueden ser adquiridas de la Iglesia por el Especialista en Tecnología de Estaca (STS). Los
detalles sobre la adquisición de licencias y las mejores prácticas para usar Zoom para reuniones
virtuales se encuentran en el anexo de este aviso y en el foro de tecnología de la Iglesia en:
https://tech.ChurchofJesusChrist.org/forum.
"
Mi pregunta es: ¿yo como secretario auxiliar de estaca especialista en tecnologia, puedo o no puedo cumplir con lo que dice la carta?
Community Administrator
#7
edgarlino wrote:Mi pregunta es: ¿yo como secretario auxiliar de estaca especialista en tecnologia, puedo o no puedo cumplir con lo que dice la carta?
"My question is, can I or am I not able to comply with what the letter says as a stake tech assistant clerk?"

No, the assistant can't do that.
No, la asistente no puede hacer eso.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#8
Good to know. I will talk to my STS to get my ward setup.
#9
I am the stake tech specialist, entered correctly into the system, and only have an option to create a Google meets account. What am I missing?

Edit: my bad, just double checked and I am an assistant! Never noticed that before
New Member
#10
I have the callings, high councilor, auditor and stake technology specialist, registered in LCR. When accessing the link https://meet.churchofjesuschrist.org, the system redirected me to https://meet.churchofjesuschrist.org/Home/GoogleEnroll and there was only the option for creating the Google Meet account. When I changed the link to https://meet.churchofjesuschrist.org/Home/ZoomEnroll, I saw the Zoom enrollment page but the system prompted the following error:
Error: Only the mission, district, or stake technology specialist can request Zoom licenses through this portal.Please contact your technology specialist for assistance.

Can anyone help? Is the problem related to some of my callings?
Community Administrator
#11
lamchungchi wrote:Can anyone help? Is the problem related to some of my callings?
It appears that having more than one calling that grants access to the meet page confuses it. I've not yet heard of a solution for that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#12
You do not have the correct callings. Your "technology specialist" position is a custom position that doesn't grant rights to anything. The only authorized calling for this is Stake Assistant Clerk--Technology Specialist.
New Member
#13
Thanks for your advice.
New Member
#14
lamchungchi wrote:I have the callings, high councilor, auditor and stake technology specialist, registered in LCR. When accessing the link https://meet.churchofjesuschrist.org, the system redirected me to https://meet.churchofjesuschrist.org/Home/GoogleEnroll and there was only the option for creating the Google Meet account. When I changed the link to https://meet.churchofjesuschrist.org/Home/ZoomEnroll, I saw the Zoom enrollment page but the system prompted the following error:
Error: Only the mission, district, or stake technology specialist can request Zoom licenses through this portal.Please contact your technology specialist for assistance.

Can anyone help? Is the problem related to some of my callings?
I would guess you are not registered properly as STS. Try remove and add the calling again in LCR.
Community Moderators
#15
Berglundpatrik wrote:I would guess you are not registered properly as STS. Try remove and add the calling again in LCR.
Not the same custom calling. The proper standard calling. See the post two before yours.
New Member
#16
On the meet.churchofjesuschrist .org site I selected a Unit in our Stake and a mail was sent to the Unit Leader to activate the process. The leader failed to activate it within 30 days and it has subsequently expired. There is no function on the platform to re select that specific Ward in order for a link to be sent out again. How do I resolve this?