ZOOM LICENSE and seeing things

12 postsstarted by munguia.brian 3,828 viewsoriginal topic

New Member
#1
I just got called as Stake Technology Specialist and my stake president gave me access to get zoom licenses for the stake. I saw the church announcement and follow the directions. But it looks like they set me up with a gmail and want me to do google meet and I don't need that. I need zoom licenses to give to several bishops in the stake. And we have a stake conference in a couple of months. How did it go?
Community Administrator
#2
munguia.brian wrote:I just got called as Stake Technology Specialist
Normally, it can take 24 hours (and sometimes longer) for you to get the "keys" to your calling. But I've seen a post that indicates there shouldn't be an significant delay here.

Do you have another calling that would grant you access to Google Meet? That seems to confuse the system.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
Hmmm I wonder if that could be the cause. Because I’m still the Stake Executive Secretary and maybe there’s a glitch on my end. Is there a number to call
Community Moderators
#4
munguia.brian wrote:Hmmm I wonder if that could be the cause. Because I’m still the Stake Executive Secretary and maybe there’s a glitch on my end. Is there a number to call
This is a known issue for those with multiple callings. For now there is no work-around until Zoom and Church ICS work this out.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#5
I try doing that. Is there a number to contact? And i email the one in the church announcement and I got nothing
New Member
#6
We have been using YouTube Live for our sacrament meeting which works great BUT we want to use the webinar feature for fast and testimony meeting. As addressed above i went to meet.churchofjesuschrist.org and was asked to sign up for a google suite account to use google meets.
I don't know if that is a pre-requested for the license with ZOOM, but would love to hear about it.
Community Moderators
#7
MonteLDS wrote:I went to meet.churchofjesuschrist.org and was asked to sign up for a google suite account to use google meets.
I don't know if that is a pre-requested for the license with ZOOM, but would love to hear about it.
It is not a prerequisite. You now have a Google Meet account. You do not need one of those to obtain a Zoom account.

If you did not see a Zoom link at the Meet Portal site, what you need to do is ask your Stake Assistant Clerk -- Technology Specialist to obtain a Zoom account for your ward and send you the email and password information to access it. Then you will be able to do what you wish to do with a fully featured Zoom account paid for by the Church. If your STS is on his toes, your ward may already have an account, and your bishopric might even know about it.
New Member
#8
lajackson wrote: It is not a prerequisite. You now have a Google Meet account. You do not need one of those to obtain a Zoom account.

If you did not see a Zoom link at the Meet Portal site, what you need to do is ask your Stake Assistant Clerk -- Technology Specialist to obtain a Zoom account for your ward and send you the email and password information to access it. Then you will be able to do what you wish to do with a fully featured Zoom account paid for by the Church. If your STS is on his toes, your ward may already have an account, and your bishopric might even know about it.

I am currently the Assistant Technology Specialist. Our Technology Specialist moved during the pandemic. So I assume I don't have the rights to obtain the account.
I will contact my stake to make the efforts.

PS
stake and ward leaders knew nothing about a zoom licenses when i reached out to them :?
Community Administrator
#9
MonteLDS wrote:I am currently the Assistant Technology Specialist. Our Technology Specialist moved during the pandemic. So I assume I don't have the rights to obtain the account.
You assume correctly.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#10
MonteLDS wrote:stake and ward leaders knew nothing about a zoom licenses when i reached out to them
When the stake reads their mail they will learn about it. [grin]
New Member
#11
I was just called as our Ward STS. When I go to meet.church url to get register zoom license I am only getting this window. I also serve as our Ward Clerk and I can see that both callings are added in LCR.
📎 googlemeet.JPG (95.35 KiB)
Community Administrator
#12
vicor.calayo wrote:I was just called as our Ward STS.
That's not the right name. Only the Stake Technology Specialist (officially titled "Stake Assistant Clerk--Technology Specialist") has rights to get the zoom license. Assistant Technology Specialists do not. No ward callings have access.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.