Live Streaming with Move?

19 postsstarted by acabre-p40 4,985 viewsoriginal topic

New Member
#1
Hello all,

I am wondering if I should be able to view in-progress General Conference with the move viewer, or if it is only useful for viewing completed sessions?

The Church's broadcast page at http://www.lds.org/broadcast/gc/0,5161,8870,00.html links to http://www.lds.org/move/index.html?type ... ng=english, which has only shown completed sessions since yesterday; first the Relief Society General Session during the first session, and now the completed sessions (Sat AM/PM and Priesthood).

Thanks!
Community Moderators
#2
acabre wrote:Hello all,

I am wondering if I should be able to view in-progress General Conference with the move viewer, or if it is only useful for viewing completed sessions?

The Church's broadcast page at http://www.lds.org/broadcast/gc/0,5161,8870,00.html links to http://www.lds.org/move/index.html?type ... ng=english, which has only shown completed sessions since yesterday; first the Relief Society General Session during the first session, and now the completed sessions (Sat AM/PM and Priesthood).

Thanks!
The Move player supports the live broadcast. However, keep in mind that the Sunday broadcasts are generally watched a little more than the Saturday ones, thus it may be difficult to at times to obtain a good feed.

It took me several attempts this morning, but it did finally come through live. You'll find a link to the live feed on the home page of the church (lds.org) http://www.lds.org/broadcast/gc/0,5161,8870,00.html
Have you read the Code of Conduct?
New Member
#3
Is there a different URL to load the live session? I can't see how to view the live session from the page linked to by the broadcast page.

Here's a screenshot of what I see on the move page when it loads:
http://drop.io/movelive/asset/move-png

Thanks for your help!
Community Moderators
#4
acabre wrote:Is there a different URL to load the live session? I can't see how to view the live session from the page linked to by the broadcast page.

Here's a screenshot of what I see on the move page when it loads:
http://drop.io/movelive/asset/move-png

Thanks for your help!
I don't know how you arrived at the page you mentioned. If you have the Move player installed you should get a page that opens up with the conference (live) broadcast. The page I provided takes you to the broadcast page where you can choose what broadcast format you want.
Have you read the Code of Conduct?
New Member
#5
If you go to http://lds.org/ and click on "watch or listen to the conference", it takes you to http://www.lds.org/broadcast/gc/0,5161,8870,00.html .

On this page, under the second section "Video Streams - Watch Conference Online", if you click "English", it goes to http://www.lds.org/move/index.html?type ... ng=english , which is the page that only shows the past sessions.

I guess I'm really not seeing the page that explains how to view the live session. I figured the broadcast page would.

Thanks for the quick reply!
Community Moderators
#6
acabre wrote:If you go to http://lds.org/ and click on "watch or listen to the conference", it takes you to http://www.lds.org/broadcast/gc/0,5161,8870,00.html .

On this page, under the second section "Video Streams - Watch Conference Online", if you click "English", it goes to http://www.lds.org/move/index.html?type ... ng=english , which is the page that only shows the past sessions.

I guess I'm really not seeing the page that explains how to view the live session. I figured the broadcast page would.

Thanks for the quick reply!
I'm still not seeing what you're referring to. I click on http://www.lds.org/move/index.html?type ... ng=english it takes me to the page where the broadcast loads. After a few seconds the broadcast appears.

I'd have to believe that you either don't have the Move player installed or that it's corrupt. You may wish to remove the player, reboot your system, and try a fresh install.
Have you read the Code of Conduct?
New Member
#7
Thanks for your help.

After completely removing Firefox and Move, rebooting, reinstalling Firefox and Move, I still get the same page with past sessions only (as in the screenshot linked above).

I sent feedback yesterday morning at the Move page, so hopefully the Church's techs know about the issue. Today, the feedback link just goes to a "#" anchor, so it looks like they have disabled it.

I'll just probably go back to the Windows Media feed with Totem under Ubuntu rather than booting XP and messing around with the Move player for the last session, since it seems to be broken for me.

Thanks again for your help!
New Member
#8
Just a note, I also tried with IE 7, so I don't think this is a Firefox issue. I believe that the Move player I removed via Control Panel -> Add/Remove Programs is the Move player that IE installs since I had to also reinstall the Move player in IE after I had reinstalled Firefox and the Move plugin.
Community Moderators
#9
acabre wrote:Just a note, I also tried with IE 7, so I don't think this is a Firefox issue. I believe that the Move player I removed via Control Panel -> Add/Remove Programs is the Move player that IE installs since I had to also reinstall the Move player in IE after I had reinstalled Firefox and the Move plugin.

I'm afraid I'm not going to be able to help any further. I'm simply not seeing what you're getting and I have no idea as to why. I've used two completely different computers and both provide me the video of the live broadcast when I click on the link I mentioned.

If you have another computer you might wish to try it there.
Have you read the Code of Conduct?
New Member
#10
I received the following reply from my feedback post (in which I included a link to this thread):
We are currently working on pinpointing the cause of the problem. We hope to have it resolved as soon as possible. Thank you for your feedback and the additional information you provided.

Sincerely the LDS.org Portal Team
It's nice to know I'm not crazy :) And if you're still reading this thread, thanks Portal Team!
Community Moderators
#11
acabre wrote:I received the following reply from my feedback post (in which I included a link to this thread):

It's nice to know I'm not crazy :) And if you're still reading this thread, thanks Portal Team!
Interesting. Although I still don't see any problem. It's working on two computers I've tried without a hitch. So whatever problem you're seeing isn't widespread. Thanks for the note.
Have you read the Code of Conduct?
Community Moderators
#12
If you are still having a problem, go to http://www.byu.tv and try that feed. It runs about two minutes behind real time, even when you select the go live button, but it has worked fine for us this weekend.
Senior Member
#13
lajackson wrote:If you are still having a problem, go to [url]http:/www.byu.tv[/url] and try that feed. It runs about two minutes behind real time, even when you select the go live button, but it has worked fine for us this weekend.

I think the URL behind your link got mangled. It should be http://www.byu.tv/

The link in this commentis also broken.
Community Administrator
#14
boomerbubba wrote:I think the URL behind your link got mangled. It should be http://www.byu.tv/

The link in this commentis also broken.
Thanks for pointing those out; I fixed the link in the post you mentioned, and RussellHltn fixed the post in the "this comment" post.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#15
Alan_Brown wrote:Thanks for pointing those out; I fixed the link in the post you mentioned, and RussellHltn fixed the post in the "this comment" post.
Thank you for noticing the error, boomerbubba, and Alan and Russell for fixing the links. I am not sure how I managed to mangle them, because they looked ok to me, but I apologize, especially since conference was over before they got fixed.
Community Moderators
#16
The problem acabre was having may not have been a Move player installation issue. There was a period of time at the beginning of the morning session that nothing was available (at least for me) for the live conference stream. I had the pre-conference stream working before this morning session. But as soon as conference started problems with the stream began. Three minutes into conference the stream stopped entirely for about 25 minutes (just a blank video box). At about 10:38 MST I was able to get the stream back.

When there is a live stream available there will be a button just below the video box that says either "Live" if the live stream is selected, or "Go Live" if another recorded stream is selected. That is how I tell whether I have the live stream selected. It said "Live" during the down time.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#17
Well, it's too late for this round of conference, but somewhere I came across the link http://gc.lds.org and had no (major) problems streaming the live sessions. About 30 to 60 minutes after each session ended it posted segments of each individual session. I don't know how long this will stay up, but I can't imagine it will be taken down anytime soon.
Community Moderators
#18
jdlessley wrote:I had the pre-conference stream working before this morning session. But as soon as conference started problems with the stream began. Three minutes into conference the stream stopped entirely for about 25 minutes (just a blank video box). At about 10:38 MST I was able to get the stream back.
I had exact same problem but instead switched to byu.tv and even though they too uses MoveNetwork it was actually working and so I stayed with it.
Community Moderators
#19
With the last major "upgrade" by Move Networks about a year ago, I began having video problems with all of the KBYU-TV broadcasts. I tried everything from reloading to new video card drivers to appealing to the Church, BYU-TV, and Move Networks help desks, sending screenshots, etc., to no avail.

I was using WinXP Pro SP2 and running the latest FireFox browser. I never had problems with the audio. It was just the video, which was distorted in both directions, the size and proportion of the picture changing in a predictable but warped manner depending on the download speed of the program at the time. The problem continued through general conference weekend in October.

I am pleased to report that I just watched the CES Fireside with President Uchtdorf and had no problems at all (other than a little stalling on the live feed because a lot of the rest of the world was also watching).

As I tried to log in, I had to wait about a minute for a new Move Networks update to install. After it did, the program ran well and the video, both in normal screen and full screen modes, was perfectly proportioned and gave me no problems at all. (To fix the stalling, I time shifted back about one minute and the signal became stable. This has been my normal approach, and it has always worked.)

I give credit to Move Networks for fixing whatever was broken with the video rendering before, although I realize it was working for others, and may just have been my combination of software and hardware.

And, in the interest of full disclosure, I moved from SP2 to SP3 yesterday, as well. I do not for a moment believe that would have fixed the problem. It actually broke a dozen more things that I am still trying to resolve.

I think the upgrade that Move Networks pushed as I logged in this evening solved my video rendering problems. And I appreciate it very much.