In TM Access Points Missing

17 postsstarted by Biggles 3,428 viewsoriginal topic

Senior Member
#1
I noticed this morning that the AP sub menu in Firewalls has gone missing. Anyone else seen this issue?
Community Administrator
#2
It's now "Wireless". And it contains a cool new feature!
The Lehi SSID is for local unit leaders only. The Lehi passphrase is set per meetinghouse, managed by the Stake Technology Specialist and must be changed every 90 days. The Lehi SSID will automatically be disabled if the passphrase expires.
You can disable "Liahona", but leave "Lehi" active.

One possible use for this is to shut down the WiFi for the membership, but still leave WiFi active for your webcast system. (Cell phone, Mivo, etc.)
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Senior Member
#3
All I can see under the Devices is Firewall and Switches. Where is the Wireless tab?
Community Administrator
#4
Biggles wrote:All I can see under the Devices is Firewall and Switches. Where is the Wireless tab?
Right under "Firewall" and above "Switches". It sounds like the conversion isn't done.

You might also try my standard advice of trying incognito mode just to see if it fixes anything. Old cookies can cause some of the strangest results.
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Senior Member
#5
Thanks that did the trick!
Community Administrator
#6
The cookies strike again. Off the top of my head, I've had them prevent me from downloading a PDF file. Not the kind of thing you'd expect.
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Senior Member
#7
Following on from your suggestion using the incognito tab, I cleared the cookies and for good measure the browsing history. Normal service resumed!
Senior Member
#8
I got a call yesterday about WiFi being down in one of our buildings, but didn't have time to look into it. Then today, I got another call about it being down in another building, where the mission president is meeting with and interviewing a missionary zone. In TM I initially saw the same thing reported above, no access points visible for any buildings. I rebooted a couple of firewalls and when the AP's were sill missing, I was about to head out to the building to troubleshoot, but thought to look in the forum to see if anyone else was reporting this.

I appreciate the tips from Russell. I just refreshed, clearing my browser cache and that changed the firewall dropdown menu to replace the Access Points item with the new Wireless item. I then found the reason for WiFi being down in our buildings. I previously had schedules enabled in all our buildings, in order to have WiFi off during Sunday worship service broadcasts. For some reason, the schedule had been altered such that Liahona was disabled all day Friday and Saturday.

Was there an announcement made about these changes? As STS, I don't recall any advance notice.
Community Administrator
#9
danpass wrote:Was there an announcement made about these changes? As STS, I don't recall any advance notice.
Not that I know of. I made the discovery checking on Biggles' post.
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New Member
#10
I have the Wireless access under Devices, and see the Access Points down at the bottom of that window, but the old Disable Access menu button that used to be right above Access Points is missing. How do I disable WiFi?
Brad DeBow, Stake Technology Specialist
Virginia Beach Virginia Stake
New Member
#11
Never Mind. I found it.
Brad DeBow, Stake Technology Specialist
Virginia Beach Virginia Stake
Community Administrator
#12
You can disable "Liahona" which disables it for the bulk of the users. That would leave "Lehi" still active (assuming you've filled in a password for it).

However, short of changing the password for Lehi, I don't see a way of disabling it for everyone which may be appropriate in some situations (such as a webcast).

You could always turn off those ports on the switch, but that's a bit clunky.
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Community Moderators
#13
russellhltn wrote:However, short of changing the password for Lehi, I don't see a way of disabling it for everyone which may be appropriate in some situations (such as a webcast).
My Lehi has a Enabled/Disabled button, even when a password has been entered that has not yet expired. The SSID can be turned on and off just like the Liahona SSID. (The button did not show up until I entered a password, which activated the SSID.)
Community Administrator
#14
lajackson wrote:My Lehi has a Enabled/Disabled button, even when a password has been entered that has not yet expired. The SSID can be turned on and off just like the Liahona SSID. (The button did not show up until I entered a password, which activated the SSID.)
I've not turned it on yet, so I didn't see it. Good to know.

I think one use of Lehi would be to use for webcasting (when using devices that can't be plugged in - like cell phones) while keeping the traffic down by disabling Liahona.

The other would be for buildings with limited bandwidth.
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Community Moderators
#15
russellhltn wrote:I think one use of Lehi would be to use for webcasting (when using devices that can't be plugged in - like cell phones) while keeping the traffic down by disabling Liahona.
That is what we might do. It saves running the long Ethernet cable from the pulpit down to the laptop a few rows back in the congregation.
Community Moderators
#16
wbdebow wrote:I have the Wireless access under Devices, and see the Access Points down at the bottom of that window, but the old Disable Access menu button that used to be right above Access Points is missing. How do I disable WiFi?
Scroll up and you should see "Liahona" with a big green switch next to it.
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Community Administrator
#17
Just got a email announcing "Lehi". It did answer some questions about the advantages of it. It appears it's only purpose is to provide some WiFi capability to users when shutting down "Liahona". Otherwise, there appears to be no benefit from using it.

The example given is to allow ward leaders to still have access when a different ward shuts down "Liahona" for a webcast. I'd imagine it would also be useful for buildings with limited bandwidth. I used to have a building where MLS couldn't do send/receive if members where in the building. In that situation, Liahona would probably be off for all of Sunday.
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