Member
I'm trying to move records out from our ward (Stavanger, Norway) to a USA ward (Nauvoo, IL) but I'm running up against a consistent error: "Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later."
I have found other posts with the same error, though they were trying to do different things. Those posts have suggested:
Thanks in advance for you help! Happy Sunday!
I have found other posts with the same error, though they were trying to do different things. Those posts have suggested:
- Clearing cache and cookies (tried it)
- Trying different browsers (I've tried Chrome, Firefox and Edge)
- Just waiting (I've been trying over a period of 5 or so hours).
- I'm only moving part of the family. Husband's record (military) is staying here, as is the record of eldest son (currently on a mission). So Mom becomes the new head of household.
- There are no move restrictions on any of the records.
- When inputting their new address, despite selecting United States as the country it does not provide a "State" selection or text field (not sure if it's supposed to).
- The system is not saving the move in the "moves in progress" list on refreshing. (Though I'm guessing that's because I have actually input an address).
Thanks in advance for you help! Happy Sunday!