Ancestry.com Log Off Problems

4 postsstarted by dellisea-p40 7,413 viewsoriginal topic

New Member
#1
Some computers in the Family Center are unable to log a patron off "Ancestry.com" when the patron signs on with a private account. Some of the computers don't have this problem. I am told that other centers have had the same problem. Does anyone have any information on this problem?
Community Administrator
#2
dellisea wrote:Some computers in the Family Center are unable to log a patron off "Ancestry.com" when the patron signs on with a private account. Some of the computers don't have this problem. I am told that other centers have had the same problem. Does anyone have any information on this problem?
There's a whole thread on this subject: Ancestry Logout Problem. I think you'll find some helpful information there.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#3
Alan, Thanks for the suggestion. I will try to locate the thread.
Community Moderators
#4
dellisea wrote:Alan, Thanks for the suggestion. I will try to locate the thread.
Just click on the link Ancestry Logout Problem in Alan's post. [grin]