Entire Website Down?

18 postsstarted by theotherhoff 4,638 viewsoriginal topic

New Member
#1
If you go to thechurchofjesuschriat.org - it says it cannot be found. If you search anything on the main website it says it’s not there?

This is the message:

Page Not Found

We're sorry, but the page you're looking for was not found.

Please check the URL for proper spelling and capitalization. If you're having trouble locating a page on ChurchOfJesusChrist.org, try visiting the ChurchOfJesusChrist.org home page or enter a search term in the field below.



When you “search” it does the same thing.
Community Moderators
#2
Yes, it appears that the main Church website is confused and has lost its way at the moment.
Community Administrator
#3
Seems fine to me.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#4
thechurchofjesuschriat.org does not exist, because the spelling is incorrect
Dana Repouille, Plattsmouth, Nebraska
Senior Member
#5
drepouille wrote:thechurchofjesuschriat.org does not exist, because the spelling is incorrect
That spelling was wrong, but the site was having problems yesterday and today. I could view the site OK as long as I didn't try to log in - when I tried to log in I got a page not found message.

This page still does not load tonight (it was working fine last week and not working after yesterday morning): https://www.churchofjesuschrist.org/dai ... s?lang=eng
Other pages are now appearing to load correctly. I have not tried incognito mode yet - have never needed to in the past, but have read it helps other web issues on occastion.
Church Employee
#6
There was an issue yesterday.
Community Moderators
#7
scgallafent wrote:There was an issue yesterday.
And it wasn't just the spelling of the URL, either! The problem did seem to go away (mostly) within an hour, for which I am very thankful. (I just had to get at least one of those in for today.)
Church Employee
#8
There was an outage on the main Church website. The cause is still under investigation. Various pages were occasionally getting an error page. When I was testing, hitting https://www.churchofjesuschrist.org/ would sometimes get an error, and sometimes correctly get a redirect to https://www.churchofjesuschrist.org/?lang=eng where hitting the second link would not get an error.

Refreshing the error page would often get the correct page.

We failed over our load balancing systems and this seemed to clear it up. We failed back to primary and things appeared stable again.
Senior Member
#9
One page that still has not returned is this one: https://www.churchofjesuschrist.org/dai ... s?lang=eng
I have submitted feedback and they have escalated it.

If I search for "daily messages" (with or without quotes), it appears in the search results, but when I click on the link, I get a page not found error. Refreshing the page makes no difference. Attempting to access it in incognito mode makes no difference. I have tried with Chrome mostly - one attempt with Firefox yielded the same results.
New Member
#10
The main website https://www.churchofjesuschrist.org/dai ... s?lang=eng has been down for me since November 20th. I can access a few of the photo links on the front page but nothing else will load. It is frustrating if it just lasts one day, but I have attempted MANY times in the last 3 weeks and just keep getting, "this page isn't working." When trying to submit feedback, the same thing happens. Please fix this soon.
Community Moderators
#11
gaylevehar wrote:The main [church] website has been down for me since November 20th.
The website has not been down all that time. I would suggest that you clear your cache and cookies and try again, or change browsers. If you still are not able to access the site, visit with your clerk and ask him to help you.
Church Employee
#12
The Daily Messages site was recently taken down. We stopped posting to it several years ago.

We encourage people to use the following:

ChurchofJesusChrist.org and click Living Life and then Inspiration

Gospel Living app

Sign up for the News and Inspiration newsletter at https://account.churchofjesuschrist.org/subscriptions
Senior Member
#13
richmanll wrote:The Daily Messages site was recently taken down. We stopped posting to it several years ago.

We encourage people to use the following:

ChurchofJesusChrist.org and click Living Life and then Inspiration

Gospel Living app

Sign up for the News and Inspiration newsletter at https://account.churchofjesuschrist.org/subscriptions
I'm a bit disappointed. One thing about the Daily Messages site was it was a text quote which included the link to the conference talk. This makes it easy to snag a quick thought which works in multiple scenarios (especially with those in our ward who are not into the latest audio-visual technology). The fact that there were no recent posts doesn't negate the value of the older ones and I was stepping through them for a weekly "thought to ponder" on our ward Facebook page. I liked that it was static so there was not a risk of me re-posting something I shared several months previous (I was up to about page 14 on the Daily Messages site). It gave a short thought with the link to more in-depth study for those who were interested. It was perfect for my needs.

Oh, well. As they say, all good things come to an end and I'll delete my shortcut that worked so well for me. Thanks for letting me know, though. I have looked at the suggested link and don't find it useful for my purposes at all.
Church Employee
#14
Regarding the Daily Messages (previously known as LDS Gems) site being down. Note that it was recently discontinued. We stopped posting to it several years ago.

We encourage people to use the following:

* ChurchofJesusChrist.org and click Living Life and then Inspiration

* Gospel Living app

* Sign up for the News and Inspiration newsletter at https://account.churchofjesuschrist.org/subscriptions
Community Moderators
#15
davesudweeks wrote:I'm a bit disappointed. One thing about the Daily Messages site was it was a text quote which included the link to the conference talk. This makes it easy to snag a quick thought which works in multiple scenarios (especially with those in our ward who are not into the latest audio-visual technology). The fact that there were no recent posts doesn't negate the value of the older ones and I was stepping through them for a weekly "thought to ponder" on our ward Facebook page. I liked that it was static so there was not a risk of me re-posting something I shared several months previous (I was up to about page 14 on the Daily Messages site). It gave a short thought with the link to more in-depth study for those who were interested. It was perfect for my needs.
Archive.org has a snapshot of it if it's helpful, but unfortunately I couldn't get to page 14. :(
https://web.archive.org/web/20201108161 ... s?lang=eng
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Senior Member
#16
sbradshaw wrote:Archive.org has a snapshot of it if it's helpful, but unfortunately I couldn't get to page 14. :(
https://web.archive.org/web/20201108161 ... s?lang=eng
Thanks for the suggestion. But, with the daily messages site down, I have stopped posting uplifting thoughts to the ward Facebook page. It just takes too much time to look for something and then check to make sure it has not been posted previously with the new pages.

When I was deployed to the Persian Gulf a few years ago, the Serviceman's Branch Facebook page was the only church presence available to some members down-range (I served as branch clerk). On more than one occasion, individuals thanked me for the weekly spiritual uplift that the Daily Messages pages allowed me to conveniently provide. In their situation, they were often the only church member in their unit so there were no meetings - only personal study. They could not get to the main church web pages but they could get to social media. Of course, this was before the Gospel Living app was available so times have changed.
New Member
#17
I can't search anything on this website for a couple weeks using firefox and opera web browsers. I can click links on the website but not get to my own searches. For example, I can enter a search and when i click the link I get the internal server error. I can't even get to the server from an outside search using a link in google search.
Community Administrator
#18
lorhirath1 wrote:I can't search anything on this website for a couple weeks using firefox and opera web browsers. I can click links on the website but not get to my own searches. For example, I can enter a search and when i click the link I get the internal server error. I can't even get to the server from an outside search using a link in google search.
I'd suggest trying incognito mode. If that works, then you need to clear the cookies associated with the church website. For some reason, the website has problems with stale cookies.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.