mywebcast Surveys

4 postsstarted by lajackson 1,455 viewsoriginal topic

Community Moderators
#1
I am not sure why I am so special, but I receive two survey requests for every sacrament I visit in our stake each Sunday. I thought it may have been a fluke at first, but it has happened consistently for several weeks now.

I usually fill out the first one. When I try to fill out the second one, I get the "you already responded" message. Since there is nothing in the subject line to identify the particular webcast, and since I am the stake technology specialist, i am almost ready to ignore them all and punch them directly to the delete folder.

But I still wonder why I get two of them for each meeting visit each week. I sort of have to visit the webcast to make sure everything is working.
Community Administrator
#2
Along the same lines, I get all the feedback comments in duplicate.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#3
russellhltn wrote:Along the same lines, I get all the feedback comments in duplicate.
I only get one each of the comments.
Community Moderators
#4
Today I did my usual worship meeting surfing in my stake to monitor and help where needed. Later, I received about 15-20 survey invites and a few finished surveys (only one per person, though) forwarded to me from the church. It's no different from any other week we used the Meetinghouse Webcast system.
So we can better help you, please edit your Profile to include your general location.