ward internet down

2 postsstarted by brossmiller 2020-11-04 21:41 UTC765 viewsoriginal topic

New Member

#1
2020-11-04 21:41 UTC

Any help will be greatly appreciated.
I am the assistant clerk for the Wellington KS Ward and our internet is down.
The internet is working as far as the ability to ping an IP address 8.8.8.8 google’s name servers.
However I have no dns queries appear to be blocked.
This is for wired as well as wireless connections.
We also do not appear to be getting the church splash page when logging in to wifi.
The phone or laptop connects to the wireless but shows no internet. (shows the globe)

russellhltn

Community Administrator

#2
2020-11-04 22:10 UTC

You may want to contact your Stake Technology Specialist.

Please note, that you should be using the "automatic" DNS assigned by the network. As you've discovered, other DNS servers are likely to be blocked.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.