11 Year Olds showing in Primary Activity Days

Odd issue holding over for those 11 year olds that moved up to young women this year. I cannot move two girls into Young Women, and when I attempt to manually edit or remove them from Activity Days group the class assignment disappears, but as soon as I refresh the page or move to the organization members it automatically re-assigns the two girls back to Activity Days and immediately flags them with an * out of default class assignment

Not sure what the solution is to fix this. Create a ticket with Global Support?

Just to clarify, have these 11 year olds had their birth day yet, or will they turn 12 on or before Dec 31?

russellhltn wrote:Just to clarify, have these 11 year olds had their birth day yet, or will they turn 12 on or before Dec 31?

Both turn 12 before December 31st of 2020.

I actually recall manually removing these two from Activity Days back in January, but I failed to notice that the unassignment I did failed to "stick". Covid made us all fail to notice it until we just recently are trying to restart the activities little by little

Vlntwarrior wrote:I actually recall manually removing these two from Activity Days back in January, but I failed to notice that the unassignment I did failed to "stick".

I would try it again, and if the change reverts back, I would suggest calling the Global Services Department for assistance.