Is lcrf down?

Does the church have some sort of internal status page for lcr and lcrf so we know if they are doing maintenance and when planned outages are? I can't get lcrf to open up - it's just a blank page

I don't know whether there might be a status page. However, just a moment ago, web-based LCR worked for everything I tried as a ward assistant clerk - membership.

It's not uncommon for it to be necessary to clear all cookies associated with "churchofjesuschrist" for things to work.

You might try another browser/computer or incognito mode. If it works, then deleting the cookies is the likely solution.

thanks for the replies. Tried incognito and it worked so must have been cookie / cache issue.

russellhltn wrote:It's not uncommon for it to be necessary to clear all cookies associated with "churchofjesuschrist" for things to work.

You might try another browser/computer or incognito mode. If it works, then deleting the cookies is the likely solution.

This was an issue for me yesterday using Chrome. Used Firefox and that worked. Went back to Chrome and used the incognito mode. That worked. Cleared cookies and normal Chrome operation resumed. This was the first time I have had an issue using Chrome on any Church website!

russellhltn wrote:It's not uncommon for it to be necessary to clear all cookies associated with "churchofjesuschrist" for things to work.

I have had to delete all my church cookies from Chrome every day this week, sometimes twice per day, to access LCRF.

On LCRF this morning I noticed at least one addition. In the Overview page 'Card Balance' has appeared.

The software and system engineers are working issues with LCR Finance. I called in a problem with not being able to take certain actions in processing payment (reimbursement) requests submitted online (available to organization presidencies). After working with support on the phone and going through the standard clear cookies, cache and all the standard things we confirmed the problem I was having was related to issues they knew they had with different areas of LCR. Today I got a status update to my ticket that stated "There's a bug in the system where [it] is not allowing expenses or reimbursements to be approved. We are not sure when it will be fixed, our engeneers (sic) are working to resolve the issues."

On one of my previous calls they had acknowledged there were some changes that caused some bugs in LCR. What the extent of those bugs were was not disclosed. Nor did they clarify the general statement about what areas of LCR were affected.