New Member
I have been having intermittent problems with the Send a Message app. User error is occasionally an issue for me, but recently my message failure rate is so high that I'm pretty sure it's not all my tech deficiencies.
Sent a message Friday and it seemed to send properly, so I didn't check my email for the receipt. It didn't send.
Re-sent it on Sunday right after successfully sending a different message, and it didn't send.
Re-sent it this morning and it went through successfully, but I failed to add an attachment. I immediately tried to send again with the attachment, and it appears to send fine, but never shows up in my inbox.
Called customer service this morning and was told to download Chrome and use that for the church website. I did, sent the message again using Chrome, and it did not work.
One side issue is that every time I open Member Tools, I get multiple log-in failure notifications, even though I am successfully logged in.
Any ideas what road to take to solve these issues? I appreciate any help at all!
Sent a message Friday and it seemed to send properly, so I didn't check my email for the receipt. It didn't send.
Re-sent it on Sunday right after successfully sending a different message, and it didn't send.
Re-sent it this morning and it went through successfully, but I failed to add an attachment. I immediately tried to send again with the attachment, and it appears to send fine, but never shows up in my inbox.
Called customer service this morning and was told to download Chrome and use that for the church website. I did, sent the message again using Chrome, and it did not work.
One side issue is that every time I open Member Tools, I get multiple log-in failure notifications, even though I am successfully logged in.
Any ideas what road to take to solve these issues? I appreciate any help at all!