Come Follow Me Website App Slow

5 postsstarted by jacklen 2020-09-23 22:54 UTC1,491 viewsoriginal topic

New Member

#1
2020-09-23 22:54 UTC

I have bookmarked, via Google Chrome, Come Follow Me - Book of Mormon 2020, for quick access. My internet is fast, however, only on the Church site do I get a slow progress spinning wheel. This has been happening for two weeks now. My study is now much slower, I may need to get a manual instead.

Anyone else having this problem?

russellhltn

Community Administrator

#2
2020-09-23 22:58 UTC

You might want to clear the cookies related to churchofjesuschrist.org. That frequently fixes problems.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

jacklen

New Member

#3
2020-09-23 23:14 UTC

russellhltn wrote:You might want to clear the cookies related to churchofjesuschrist.org. That frequently fixes problems.

Thank you for the suggestion here, how do you clear cookies?

Mikerowaved

Community Moderators

#4
2020-09-23 23:16 UTC

This might help:

https://support.google.com/accounts/ans ... ktop&hl=en

So we can better help you, please edit your Profile to include your general location.

jacklen

New Member

#5
2020-09-24 21:10 UTC

Thank you for the help. Clearing my data/cookies did the trick!