email not working

Can any one explain ( or help with) this issue. I'm a Relief Society President and can no longer use the email function under communications.. When I press 'send' a tiny red message tells me to add a message. However, there IS a message waiting to be sent. This has been going on for several months and, to date, I can't seem to get a reply when I report it through any other means.

Did you copy/paste the message in, or type it? If you pasted it in, you could try typing something after pasting (or even adding and deleting a character somewhere in the message). It might be that the Send a Message tool watches for keyboard input to know whether the message is filled in, and if you paste, it doesn't trigger the keyboard input listener.