Ministering assignments just disappeared!

4 postsstarted by lpeel 803 viewsoriginal topic

New Member
#1
I hope that one of the church webmasters can see this and help. I am the Elder’s Qm President in the Kingsville, TX ward, Corpus Christi Stake. I went in and changed a companionship assignment from one district to another, and published the change. I got an error, and tried a few minutes later. I was making the changes on an iPad. Now when I go on the Ministering site, there are no ministering assignments listed at all. Can you help bring them back from your latest backup? Or let me know who to contact? Thanks, LPeel
Community Moderators
#2
Have you tried viewing from a different machine, user profile, or browser? Clearing your browser cache and deleting all relevant cookies might help. If they're consistently gone, it would probably be time to contact support. Worst case, hopefully somebody has a printout. (One motto of mine is that paper is the ultimate backup.)

Just to make sure expectations are set correctly, this is a user-to-user discussion forum. There's no guarantee any Church employee will read this thread. Using the 'Feedback' link or clerk/leader support contact method (phone numbers, for example) is the best way to officially request official help.
New Member
#3
Yes, I checked from several different computers/browsers, and also everything has disappeared from my Tools app. I do have some paper versions although they are a little bit old.
New Member
#4
I am in the RS Presidency and we changed our entire ministering assignments on Sunday and now they have all disappeared as well. I called my ward clerk and he had to send an SOS to the help center.