not loading?

14 postsstarted by mdasoh 2,804 viewsoriginal topic

New Member
#1
is https://scriptures.churchofjesuschrist.org/ responding normally at the moment?
Community Administrator
#2
Not for me and not now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
This program for the scriptures is not loading for me either. The site seems to be up but not functioning. Any info?
New Member
#4
Edited 1 time, last by kcowolf on
Seeing the same thing -- scripture content isn't loading for me; I'm just seeing a blank page after a long delay.

(Additional detail: I saw this in both Firefox and Edge/Chromium on Windows 10.)
Member
#5
It's loading quickly and completely for me on my Kindle Fire, using Silk. Is the issue resolved for you all?
Community Administrator
#6
marnofi wrote:It's loading quickly and completely for me on my Kindle Fire, using Silk. Is the issue resolved for you all?
The main page for the church pulls up fine. But if you try to go to scriptures, it doesn't work.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#7
Edited 1 time, last by munaish on
russellhltn wrote:
marnofi wrote:It's loading quickly and completely for me on my Kindle Fire, using Silk. Is the issue resolved for you all?
The main page for the church pulls up fine. But if you try to go to scriptures, it doesn't work.
I was talking about the scriptures. They're working for me on the website at the link provided at the top of this thread: https://scriptures.churchofjesuschrist.org/

So, they're still not working for others?
Community Administrator
#8
marnofi wrote:I was talking about the scriptures. They're working for me on the website at the link provided at the top of this thread.
My prior attempt going though the main page finally worked, but the link in the first post is still circling after a full minute.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#9
That's curious.

I tested scriptures.churchofjesuschrist.org on my mom's Windows computer (using Chrome). It worked but it took about five seconds to load the Pearl of Great Price. On my tablet it was right away when I went to whatever scripture.
New Member
#10
Scriptures are also not loading for me on church website. I just get a blank screen. This has been over the past two days.
New Member
#11
I have been trying for 2 days to get the website to work! I have to give a talk on Sunday and am trying to do research, but cannot get anything to load!
Community Moderators
#12
You may need to clear cookies for ChurchofJesusChrist.org on your browser. That usually fixes issues where pages don't load or only load partially – at least, if those issues are lasting for several days (sometimes there are temporary outages that last a few hours that might have different causes, but in this case, it sounds like invalid cookies).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#13
I checked this again today and it's working now. I hadn't tried clearing my cookies, but I'll keep that in mind in case I see this again.
Member
#14
In addition to cookies, in some circumstances where pages don't load when they should, clearing the DNS cache might also help, if you know how to do that. But if no DNS settings have changed, you probably don't need to worry about it.

If you don't want to clear your cookies, but you want to see if clearing your cookies would help, try viewing the page in a private tab/window. There are no cookies to start with there.