Can't send email through lds tools app lists

4 postsstarted by steedfamily08 2,796 viewsoriginal topic

New Member
#1
I have been recently called as secretary in YW. I'm
Having a hard tome figuring out how to send email to people on the lists I've reacted. The previous secretary said she would click the upper left button and there would be options or send text or send email. But when I do it, I only have option of send text. Thanks for your help.
Community Moderators
#2
Do you have an email account set up in the Apple Mail app on your device? Member Tools uses the default mail app (before iOS 14, this is hard-coded to Apple Mail) to send emails.
Also, do you have an email address on your own profile in Member Tools?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#3
I am having the same problem. I have a default mail app as well as an email in tools. I am running ios14.
New Member
#4
I fixed this problem for iPhone going to settings for "Mail" -> Accounts -> Gmail -> turning on "Mail". I believe LDS Tools defaults to Mail and if that is not available it deletes the option to send emails.