How long for sync?

3 postsstarted by zaneclark 2020-07-15 14:19 UTC926 viewsoriginal topic

Senior Member

#1
2020-07-15 14:19 UTC

I made a change to an email address in Tools yesterday, and within an hour, the change appeared in LCR, but still hasn't appeared in the Directory this morning. I there a usual lag time for syncing or is it random?

russellhltn

Community Administrator

#2
2020-07-15 17:42 UTC

Are you checking both the individual and household emails?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

zaneclark

Senior Member

#3
2020-07-15 18:25 UTC

Good call! I neglected to do that.....