Can't get out of Ministering app to go somewhere else

I have had this issue for quite some time. I am an EQ President and need to go into LCR and do changes and note interviews etc. Once in the Ministering app, I cannot go to other places in LCR to do other research on people etc. I have to completely back out and come in another way.

For instance, I am in ministering and want to go to Organizations, I click on organizations and it puts me back in Ministering. Same with any of the other options in LCR.

Thanks,

mspart

What browser are you using? I find this frequently happens with Firefox. But when I use Chrome it does not happen. I have found that clearing Church website cookies and the cache resolves the issue for a while. Use the feedback link at the bottom of the Ministering page to get this issue to those who can look into it and fix it.

This happens every time for me and I use the same workaround. Back out completely and then go back into LCR for other things.

When I sent feedback to the Global Services Department, they were not able to understand the problem. In all of my years of English language experience, and through multiple emails, I was never able to get them to understand what was happening.

I hope you have more success with the GSD because it is a real problem, and even though the bypass is only two clicks, that is still two clicks too many.

Am I being stupid? I would just open another tab in my browser, or I would Ctrl-click on a link to open that link in another tab in my browser.

I've never edited ministering assignments, so I have never run into this problem.

drepouille wrote:I would just open another tab in my browser,

Opening another tab just takes you to your browser home page. That is fine if ChurchofJesusChrist.org is your home page. Mine isn't. Then you can go back into LCR.

drepouille wrote:or I would Ctrl-click on a link to open that link in another tab in my browser.

Any links to any page with LCR would take you back to Ministering. This includes Ctrl+click and right-click (open in new tab).

jdlessley wrote:Any links to any page with LCR would take you back to Ministering. This includes Ctrl+click and right-click (open in new tab).

There is a bug in the code that locks you into the Ministering pages and does not let go. Something is failing to clear/release as it should.

Related but off topic:
That is not the only bug where the code fails to clean up after itself. There is another (different) bug when you sign out of a church site, select a new site that requires you to sign on, and you sign on again.

You are taken back to the site you left, not the new site.

OK, I guess I am immune because I use Chrome (at home).

Edit: I just tried using Firefox (at work), and I see what you are seeing. Clicking on any other LCR function returns me to Ministering. I can return to the main church site without problem. I can click on links that open a new tab (Finance, Help Center, etc.) without problem. But any other LCR function returns to Ministering.

I am able to Ctrl-click to open other LCR functions in a new tab without problems. And I can certainly open a new tab and go to LCR in that new tab without problems.

This is an issue when using Firefox. I know the team knows about it, but I'm not sure when they expect to have it resolved.