Returned Home Missionary Tablet Locked

8 postsstarted by simonhughes66 5,680 viewsoriginal topic

New Member
#1
Hello,

My daughter returned home from her mission in France two years ago and never bothered using her Samsung Galaxy S2.

However now she has started university, she would like to start using it again.

However the tablet has been restricted using an application called MaaS360, so I can't reset it.

How do I contact the team that look after tablets for missionaries, so I can ask them to unlock/reset it?

Many thanks!

Simon
Community Moderators
#2
You might try asking your clerk to help your daughter contact the Global Services Department.
Church Employee
#3
The Tablets and Returning Missionaries document has instructions on what to do.

As of October 2024, it looks like the document linked above is no longer available.
New Member
#4
The tablet and returning missionaries documents do not work. Is there a new link?
Community Moderators
#5
tfacer3 wrote:Is there a new link?
If you are referring to the link in the post just before yours then that link is still valid. It just worked for me.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#6
the link doesn't work
Community Administrator
#7
The original link used "lds.org". You might try
https://missionary.churchofjesuschrist. ... naries.pdf

I'm not a missionary, so that just refers me to a "non-missionary" landing page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#8
scgallafent edited his post.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?