Tech Forum Archive

Gospel library Greyed out

3 postsstarted by patrickj69 4,242 viewsoriginal topic

patrickj69
New Member
#1
I'm using a Mac computer and when I go to the media section of LDS.Org all the boxes are greyed out and won't allow be to click on any videos. I can click and watch videos on the main page but not in the library. I've messed around with my systems preferences by can't find a way to make it work. any help appreciated.

Brother Patrick
russellhltn
Community Administrator
#2
What browser are you using? I'd suggest something that uses the Chrome engine (such as Chrome or Brave).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sbradshaw
Community Moderators
#3
If you right-click (or control-click) on them, do you see an option to open them in a new window or tab? Sometimes I've seen unresponsive links on JavaScript-heavy sites, and sometimes you can get around that with the context menu.
Samuel Bradshaw • If you desire to serve God, you are called to the work.