Tech Forum Archive

Show Member as Serving Full-Time Mission in Tools

4 postsstarted by colewis 1,235 viewsoriginal topic

colewis
New Member
#1
A member of the ward is serving a full-time mission, but he is not listed in my Tools app in the list of other missionaries serving from our ward. How do I designate him as a full-time missionary in LCR? I presume Tools will update once LCR updates.
russellhltn
Community Administrator
#2
Is his membership record still in the ward? I'm pretty sure the data comes from the church's mission system and not something directly controlled by the local leaders. It may have something to do with where his mission papers where submitted, or if his family moved since going on a mission. I'd contact the missionary department to work on updating the records.
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jdlessley
Community Moderators
#3
As russellhltn stated the membership record must be in your ward. If the missionary record was at a student ward or a YSA ward/branch when the missionary was called and the record has not been moved back into your ward the missionary will show up in the membership unit. Check LCR and make sure the record is in your ward. You can also check MORS to see who the missionary department has listed as the membership unit. Your ward can be listed as the funding unit and the home unit but if it is not the membership unit then the missionary will not show as serving from your ward.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
#4
jdlessley wrote:If the missionary record was at a student ward or a YSA ward/branch when the missionary was called and the record has not been moved back into your ward the missionary will show up in the membership unit. ... Your ward can be listed as the funding unit and the home unit but if it is not the membership unit then the missionary will not show as serving from your ward.
If he did attend a YSA ward, keep in mind there's a good chance that ward wants to see him listed as well.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.