Member Tools not showing correct addresses with Maps

2 postsstarted by kllrdragon 2020-04-29 16:34 UTC785 viewsoriginal topic

New Member

#1
2020-04-29 16:34 UTC

LDS Tools/Member tools loads the wrong address when passing the member's address from the app to Google Maps. For example, looking at my own record and trying to then use the app's directions button, the address that gets loaded or passed to Google Maps is my neighbor's house, not mine. This is happening with almost every member in our ward. Is anyone else experiencing this?

russellhltn

Community Administrator

#2
2020-04-29 17:37 UTC

What I'm seeing is that Member Tools is passing the GPS coordinates to Google Maps. After about a second, Google Maps may turn that into an address.

What I find interesting is when the location is incomplete. In one case, I got very precise directions to a city/state/zip.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.