Help Us Improve Error

4 postsstarted by Christopherst 2020-04-13 18:11 UTC882 viewsoriginal topic

New Member

#1
2020-04-13 18:11 UTC

The Help Us Improve link in the Help in the footer on the website is causing an error. I think its causing this because there is no https within the URL.

Screen Shot 2020-04-13 at 12.08.45 PM.png: (1.38 MiB) Not downloaded yet

Screen Shot 2020-04-13 at 12.08.27 PM.png: (219.3 KiB) Not downloaded yet

jdlessley

Community Moderators

#2
2020-04-13 20:00 UTC

The message you get when clicking the Help Us Improve link is browser dependent. The URL displayed within my Firefox browser included https:

Code:

https://www.churchofjesuschrist.orglds.qualtrics.com/SE/?SID=SV_2sj8bAK5tRPhRaJ&lang=eng

The Firefox error message said the issue was a potential security threat and the website requires a secure connection.
I sent feedback for the Firefox browser using the feedback link in the footer for the page.

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

sbradshaw

Community Moderators

#3
2020-04-14 00:14 UTC

"https://www.churchofjesuschrist.orglds.qualtrics.com" isn't a valid domain at all, if you try to go there directly.

Samuel Bradshaw • If you desire to serve God, you are called to the work.

jdlessley

Community Moderators

#4
2020-04-14 01:25 UTC

There is something wrong with the URL. But when I go to the qualtrics.com site it looks like a contract company the Church would use to process the feedback.

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?