Setting Meeting Times

Our ward meeting times are changing on 9/6/09 and we've been successful in listing all of the new meeting times on our website with the exception of Sacrament meeting. I went into the MLS System setup and changed the time in there but it isn't reflected on our website. What do I need to do to get our new Sacrament meeting time updated on our ward website?

lblair wrote:Our ward meeting times are changing on 9/6/09 and we've been successful in listing all of the new meeting times on our website with the exception of Sacrament meeting. I went into the MLS System setup and changed the time in there but it isn't reflected on our website. What do I need to do to get our new Sacrament meeting time updated on our ward website?

Be sure to give it at least a few days to update. The information from MLS does have to trickle over to the Ward Websites system. But that should be the right procedure for updating Sacrament Meeting times on LUWS.

lblair wrote:Our ward meeting times are changing on 9/6/09 and we've been successful in listing all of the new meeting times on our website with the exception of Sacrament meeting. I went into the MLS System setup and changed the time in there but it isn't reflected on our website. What do I need to do to get our new Sacrament meeting time updated on our ward website?

Be sure you do a Send/Receive in the MLS software to post the changes to the church servers

Your meeting time should change on the website within a week. If it doesn't change then please contact Local Unit Support so we can determine why the LUWS wasn't updated.

vroberts wrote:Your meeting time should change on the website within a week. If it doesn't change then please contact Local Unit Support so we can determine why the LUWS wasn't updated.

It has been over 4 weeks since the meeting time was changed on the MLS and it still hasn't changed on the web site... Should I be concerned?

zaneclark wrote:It has been over 4 weeks since the meeting time was changed on the MLS and it still hasn't changed on the web site... Should I be concerned?

I don't know if you should be concerned, but it's now time to call Clerk Support to ask what is happening.

vroberts wrote:Your meeting time should change on the website within a week. If it doesn't change then please contact Local Unit Support so we can determine why the LUWS wasn't updated.

I had forgotten about this. I guess I am being too patient. I will call about three units on Monday that were changed in mid October. Thanks. [grin]

Alan_Brown wrote:I don't know if you should be concerned, but it's now time to call Clerk Support to ask what is happening.

Is the number for Member and Statistical Records Department support the same place as Clerk Support?

zaneclark wrote:Is the number for Member and Statistical Records Department support the same place as Clerk Support?

For most issues, you should call Clerk Support -- they are your first line of assistance. They can help you with most membership and financial issues; if they need to bring in additional resources, they will connect you with the appropriate department.

I serve in a university single student ward and I don't understand why our ward website meeting time listing must be sourced from the MLS or why it takes weeks for it to change after we make the change? Because our student wards frequently combine between semester breaks and during the summer we need to be able to affect changes quickly. How about a little more administrative privilege? The additional meeting time field updates immediately when the field is submitted by the administrator but trying to change the posted time that is pulled from the MLS is really frustrating.

tmcgregor wrote:I serve in a university single student ward and I don't understand why our ward website meeting time listing must be sourced from the MLS or why it takes weeks for it to change after we make the change? Because our student wards frequently combine between semester breaks and during the summer we need to be able to affect changes quickly. How about a little more administrative privilege? The additional meeting time field updates immediately when the field is submitted by the administrator but trying to change the posted time that is pulled from the MLS is really frustrating.

The link between MLS and LUWS for meeting times still seems to be sketchy (we had two that CHQ had to manually set just last month after repeated MLS trys).

We use the additional meeting time field at LUWS to note the correct meeting times during the interim period between the MLS Send/Receive and the actual LUWS update. We have had too many people come at the wrong times because of it.

In our case, the wrong meeting time often means the wrong language, as well, so this is a particular concern of ours.

While the interface is frustrating, at least the Admin can still post the correct times at the LUWS. It does look tacky when we have to do this, though, so we usually post the cause of the discrepancy with the correct time.

tmcgregor wrote:How about a little more administrative privilege? The additional meeting time field updates immediately when the field is submitted by the administrator but trying to change the posted time that is pulled from the MLS is really frustrating.

I understand the frustration, but it's important to understand that meeting times are displayed far more places than just the local unit web site. Meeting times are propagated to CDOL, to maps.lds.org, and probably a few other places.