Son Not Showing Up In Ward Mission Menu

2 postsstarted by nplawyer 2020-04-06 18:53 UTC603 viewsoriginal topic

New Member

#1
2020-04-06 18:53 UTC

My family recently moved. We have a son on a mission. He showed up the the Ward Mission dropdown menu in our previous ward, but does not show up now. I contacted the ward financial clerk a month ago when we moved, and he told me the bishops would have to transfer his subaccount, which they did. We were told he would show up in the new ward after April 1, but it is now April 6 and he still is not showing up. The bishop and ward financial clerk are out of answers. What now?

russellhltn

Community Administrator

#2
2020-04-06 19:13 UTC

The clerk is going to have to call up the missionary department to straighten that out.

It's possible it's taking a little longer due to General Conference.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.