Tech Forum Archive

Getting access to circles

2 postsstarted by jlf1 633 viewsoriginal topic

jlf1
New Member
#1
One of my counselors cannot get access to her youth class on the new gospel circle app. Any idea how to get her in? She is listed as a counselor on lds tools correctly but still isn't granted access to post things to her group of girls.
russellhltn
Community Administrator
#2
jlf1 wrote:but still isn't granted access to post things to her group of girls.
No access at all, or just not able to "talk"?

jlf1 wrote:One of my counselors cannot get access to her youth class on the new gospel circle app. Any idea how to get her in? She is listed as a counselor on lds tools correctly
You might want to ask the clerk to verify that she's listed in a "standard" position, not a custom one. Using a custom one, such as wanting to add a third councilor or tweak a title will not work.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.