How do I join a circle? The app didn't add me to the "Adults" circle in our ward?

Great app....I'm part of the circles that pertain to my calling and my part in the RS, but it didn't add me to the "Adults" circle.....how can I remedy that? I'm getting notifications that things are being posted in that circle, but I cannot access the messages...I'm not part of the Adults circle. Please help!

There's an Adults circle? I didn't see one.

The app was developed primarily for the youth. RS and EQ was added later. A circle for the whole ward would make sense, but I haven't seen or heard of one.

Yes, the Adults circle has been added by the development team on March17th. I just noticed it after seeing it discussed in this thread.

kristinjamison wrote:Great app....I'm part of the circles that pertain to my calling and my part in the RS, but it didn't add me to the "Adults" circle.....how can I remedy that? I'm getting notifications that things are being posted in that circle, but I cannot access the messages...I'm not part of the Adults circle. Please help!

Since you are getting notifications for that circle, it should be available, but you may not have joined the circle yet. Tap Circles in the menu at the bottom of the screen page. Then tap Unit Circles in the OTHER CIRCLES group below the list of circles in JOINED CIRCLES group. The list of available circles for your unit will be listed. Do you see the Adults circle listed there? (They are listed alphabetically and should be at the top of the list.) Since I am a default administrator due to my calling I can't tell you how to join the circle exactly. But I suspect if you tap the circle you want to join you will be able to join somehow on that screen.

If you are still having problems finding or joining the circle, then contact your ward clerk. He is an administrator for that circle. He will also be able to look into issues.

jdlessley wrote:Tap Circles in the menu at the bottom of the screen page.

OK

jdlessley wrote:Then tap Unit Circles in the OTHER CIRCLES group below the list of circles in JOINED CIRCLES group.

I don't see any of this. I've tried various things to refresh and check for any filtering. I'm running 1.1.5 on Android and there's nothing showing as newer in the Play store.

russellhltn wrote:

jdlessley wrote:Tap Circles in the menu at the bottom of the screen page.

OK

jdlessley wrote:Then tap Unit Circles in the OTHER CIRCLES group below the list of circles in JOINED CIRCLES group.

I don't see any of this. I've tried various things to refresh and check for any filtering. I'm running 1.1.5 on Android and there's nothing showing as newer in the Play store.

What do you see after tapping Circles on the menu bar?

jdlessley wrote:What do you see after tapping Circles on the menu bar?

A text "screenshot"

==================================
Circles
Joined Circles
EQ Elders Quorum
MH My Household



Discover Today My Life Circles Profile
==================================

I've tried pulling down (refresh), force quit and re-open.

So you do not see the OTHER CIRCLES group? Since I have a long list of circles in my JOINED CIRCLES group I have to scroll down the page. But since you only have a few circles in the JOINED CIRCLES group it should be visible without scrolling.

jdlessley wrote:So you do not see the OTHER CIRCLES group?

No, I don't.

Sounds like a bug. Send feedback.

Sent. But it's possible it's being rolled out by units. And maybe I can't see an "OTHER" until there's something to show. At this point, I've joined everything I can join.

I suppose I can leave all circles, but I'm not sure as I could get back in based on the other messages I've seen here.

russellhltn wrote:And maybe I can't see an "OTHER" until there's something to show. At this point, I've joined everything I can join.

How did you join the two circles you are showing as having joined? I ask because I am joined automatically to certain circles because I am a default administrator for those circles and I am also an eligible member. All the other circles I can see in OTHER CIRCLES > Unit Circles I cannot joint because I am not an eligible member but an administrator. I don't know what an administrator does since I cannot add anyone or moderate the circle (yet?).

russellhltn wrote:I suppose I can leave all circles, but I'm not sure as I could get back in based on the other messages I've seen here.

Me too. I would like to leave some I've been automatically added as a joined member. I suppose more app development will add more as to what an administrator can do and can see. Right now I am just sitting tight and not trying to make changes.

jdlessley wrote:How did you join the two circles you are showing as having joined?

I don't remember. I remember joining my "Household", but I don't remember the steps.

jdlessley wrote:Unit Circles I cannot joint because I am not an eligible member but an administrator. I don't know what an administrator does since I cannot add anyone or moderate the circle (yet?).

Curious. From what I've read here, I thought admins couldn't leave a circle - their role was to be the adult supervisor of the group. They may not have any cyber tools, but these are all members of their ward where they should have some in-person tools to deal with any problems.

I'd expect that circles would require the presence of certain leaders to insure they don't become a avenue for cyber bullying and other unwanted behavior. For that reason, I expect considerable limits on custom circles should they be made available.

If I take that thought to it's logic conclusion, it possible a circle will not become available until a leader joins it.

You should automatically be added to the new Adults circle. If not, try this.

At the bottom right, select Profile. Scroll down to Leave All Circles and select it and then select Leave All.

Select Circles again near the bottom right. You should see that you have already joined some circles, and that others are listed under Available Circles.

Select each circle you wish to join and click Join Circle. You should then be given the option to join the circle by agreeing to behave (the Code of Conduct).

Interesting note: In doing this (so I could share the instructions), I was able to rejoin the Adults circle, but I have been locked out of the My Household circle and cannot rejoin it. Feedback, here I come.

Ok, I finally got it to work.

I left all groups and then the two groups were under "Available" ("Joined" disappeared). But when I click on a group, I can only "leave", I can't join. But when I go into profile, the "leave" option is gone. I tried leaving again, but no luck. Clearly something is out of sync as far as if I'm in or if I'm out.

I went into device settings, forced stop, cleared data, cleared cache and logged back in. No improvement.

Then, after a about a minute, "Adults" magically appeared and I was able to join that, but I can't re-join my EQ or Household.

After a bit more, I found I could go back in EQ and join.

It appears to me that there's a delay in syncing with the server. Perhaps even delay within "the" server. And there doesn't seem to be a trigger or way to manually force it.

So, at this point, I'm OK, but there's clearly some bugs/delay issues in joining and leaving.

Update: I can't rejoin my Household either. I can live with that as it doesn't do much for me. I can't leave or join. And it claims I'm an admin.

More weirdness. I just went back in a few minutes ago and found I wasn't in any circles. I tried to rejoin "Adults" but wasn't successful. So I tried to join "EQ" and that didn't work - but then suddenly I was in "Adults". A few seconds later "EQ" followed.

Clearly, the main screen for circles and the screen for individual circles are looking at different flags and it takes time for those flags to sync.

Time will tell if I've joined for good. Maybe one of my prior attempts to exit kicked in.

russellhltn wrote:Clearly something is out of sync as far as if I'm in or if I'm out.

Mu Adults circle moved from Joined Circles back to Available Circles on its own. I clicked on it, accepted the CoC, and nothing happened. So I clicked on it again, accepted the terms, and it moved to Joined Circles. About one second later, the app crashed. But when I go back in, Adults is still in Joined Circles.

I, too, am an administrator of the My Household circle which I am not able to join.

lajackson wrote:I, too, am an administrator of the My Household circle which I am not able to join.

Ooh. It just let me join the My Household circle, of which I am the only member.

Sounds like my experience. The response is much slower than expected. You're first impression is that it didn't work, but after 30-90 seconds, it becomes effective.

A new update 1.1.6.

Thank you everyone...this morning, it was magically fixed!

I do not see "Other Circles" either. Is that something that is being rolled out?

dsesplin wrote:I do not see "Other Circles" either. Is that something that is being rolled out?

From what I've seen "Other Circles" will not appear if there's nothing in that category.

I did notice an updated version in the last few days. That might help.

Based on our discussion in this thread I am guessing that the OTHER CIRCLES group is a place to put some groups of circles like Unit Circles for the ward default administrators. As a ward clerk I am seeing that the circles listed when I tap Unit Circles is a complete list of circles within the ward of which I am not a member but I am an administrator. I suspect there is going to be administrative features added in the future that I do not currently have. So far all I can do is to open the circle to see a list of Members and Administrators.

From what I've seen, there are "Joined Circles" and "Available Circles". If a given category is empty, then the heading completely disappears.

For example, when I had left all the circles, "Joined" disappeared and it was "Available" that was at the top. When I joined everything, "Available" disappeared. I can't say as I'm fond of that feature as it seems to cause more confusion then it prevents.

under "Other Circles" I have "My Children's Circles"

There are quite a few other folks in our Ward with the same problem, me included. When you click on circles there are no "Other Circles" and no way to join the "Adult Circles". Apparently, there are a bunch of folks all over the place with the same problem. Someone said that the Ward Clerk is over that, so I am going to ask him on Sunday, but if it is an extensive problem church wide, perhaps Salt Lake needs to look into the app writers upgrading the app?