Circles won't load

3 postsstarted by dhales2 2020-02-16 14:03 UTC845 viewsoriginal topic

New Member

#1
2020-02-16 14:03 UTC

Can't get circles to load on son's Samsung Android tablet.

Says to make sure tablet is connected to the internet and try again.

It's connected and working. Can login. Have restarted app, uninstalled and reinstalled the app.

Any help?

jdlessley

Community Moderators

#2
2020-02-16 15:41 UTC

Has he signed into the app?

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

russellhltn

Community Administrator

#3
2020-02-16 18:34 UTC

See if it works better in the evening. This is the first Sunday after it was released to the US and I'd imagine the servers are slammed.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.