Bishop change of address

Our bishop recently changed his address.

We made the change in MLS, and I noticed that it quickly propagated to LUWS. We also ordered new stationery, including tithing envelopes. And of course he filed a forwarding-address notice with the Postal Service

We are wondering if there is any other step we need to take to make sure his address gets changed everywhere that needs to happen in Church systems, such as CDOL. There are a great many things, such as official mailings and Distribution Center unit orders, that seem to be tied to his home address.

I noticed yesterday, nine days after the change was entered into MLS, that the address on file in the Corporate Express vendor's system still had not been updated. (BTW, it would be nice to customize that address. Both the new and old addresses are quite long, and they get truncated in the vendor's delivery system. The driver always has to call for a correct address.)

[font=&quot]The bishop can change his own address by going to CDOL and pulling up his ward. He'll click on his name which takes him to his individual summary page. Above his name in the upper left is a link "Edit Assignment." If he clicks on that link he'll have access to change the information. It usually takes about 24 hours for the changes to reflect in CDOL. [/font]

boomerbubba wrote:Our bishop recently changed his address.

We are wondering if there is any other step we need to take to make sure his address gets changed everywhere that needs to happen in Church systems, such as CDOL.

I can't speak to all the issues, but for CDOL, the stake can fill out a Ward Leader and Unit Change Request in stake MLS. It appears that the home address is taken from the bishop's membership record (it appears on the form, but can't be changed), but there is an option to enter a distinct mailing address (if it is different).

The one thing I don't know for certain is if the membership record change propagates to CDOL without doing something to the Ward LUCR in stake MLS. I would hope that it would, but I have no experience with that since MLS 3.0 came out.

You didn't mention whether anyone had actually checked CDOL to see if the new address has appeared. If not, you might ask the stake to do a Ward LUCR in MLS to try to trigger an update.

Fun times...

Was it ever confirmed if an address change in MLS propagates to CDOL? Or does out Bishop, who does not have internet access at his new home yet, have to do it?

PNMarkW2 wrote:Was it ever confirmed if an address change in MLS propagates to CDOL? Or does out Bishop, who does not have internet access at his new home yet, have to do it?

When our bishop, following the advice received on this forum, logged into CDOL he found that his address still needed to be changed. This was a couple of weeks after his membership address had been changed in MLS.

He was able to change his address, but reported that he found the user interface to be not exactly intuitive.

birdld wrote:[font=&quot]The bishop can change his own address by going to CDOL and pulling up his ward. He'll click on his name which takes him to his individual summary page. Above his name in the upper left is a link "Edit Assignment." If he clicks on that link he'll have access to change the information. It usually takes about 24 hours for the changes to reflect in CDOL. [/font]

PNMarkW2 wrote:Was it ever confirmed if an address change in MLS propagates to CDOL? Or does out Bishop, who does not have internet access at his new home yet, have to do it?

An address change in MLS does not propagate to CDOL, unless this has been changed very recently.

While the process birdld suggests may work (I had never heard of it before), I think the more usual method now is for the bishop to make sure his correct address is loaded in MLS on his membership record. Then the stake prepares and sends a Leader and Unit Change Request via stake MLS.

As Alan Brown pointed out, the LUCR form takes the address from the membership record, and the stake cannot change the address when submitting the form, other than to indicate a different mailing address.

As a warning to others, please be advised not to rely only on the method birdld mentioned above to change the bishop's address online in CDOL. We did that, but did not follow up with what seems to be the traditional procedure of asking the stake clerk to execute a request through MLS.

CDOL itself may have been updated, but other systems were not. Consequently we have experienced several ill effects:

• A near-disasastrous situation of running out of checks.
• Running out of tithing envelopes, because the printing ordered weeks ago never arrived.
• A missed shipment of office supplies from Corporate Express.

All these cases are drop shipments from external vendors or suppliers, and none of them seem to have the bishop's new address.

We now are repenting of this error, and seeking help from the stake clerk.

boomerbubba wrote: CDOL itself may have been updated, but other systems were not. Consequently we have experienced several ill effects:

• A near-disasastrous situation of running out of checks.
• Running out of tithing envelopes, because the printing ordered weeks ago never arrived.
• A missed shipment of office supplies from Corporate Express.

All these cases are drop shipments from external vendors or suppliers, and none of them seem to have the bishop's new address.

We now are repenting of this error, and seeking help from the stake clerk.

In the case of a new bishop being called, the information needs to be updated at the stake level via the Leader and Unit Change Request Form. However, if a bishop is just moving within the ward boundaries, he can update his own address in CDOL. All other departments including Distribution Services pull the information from CDOL. The updates in CDOL are almost immediate. As far as a time frame for the information being updated in their systems, I do not know.

boomerbubba wrote:

• Running out of tithing envelopes, because the printing ordered weeks ago never arrived.

My experience is that the distribution center always has me verify the bishop's address when making the order. I've never ordered checks but I would assume the same would be true there too. Did the operator not ask for the bishop's address? Or was the order made by mail or fax?

eblood66 wrote:I've never ordered checks but I would assume the same would be true there too. Did the operator not ask for the bishop's address? Or was the order made by mail or fax?

Checks are rarely ordered these days. CHQ keeps track of checks that are written from MLS, and they also know what range of check numbers was on the previous shipment of checks. When there are only 50 checks or so left, they automatically send out a new order of check stock. So there's usually no human interaction, and no opportunity to confirm an address.

boomerbubba wrote:CDOL itself may have been updated, but other systems were not.

You said that CDOL may have been updated. I apologize if I am taking those words too literally, but did someone check to verify that CDOL was actually updated with the new address?

If something went wrong in the process of the bishop editing his CDOL information, and thus CDOL was not really updated, then there would be no updated data to propagate to other systems.

Alan_Brown wrote:You said that CDOL may have been updated. I apologize if I am taking those words too literally, but did someone check to verify that CDOL was actually updated with the new address?

I actually don't know that empirically, because of course my calling does not give me access to CDOL. I only know that the bishop told me he had succeeded in updating CDOL through the online interface.

Is it possible to update CDOL online? I have not been able to see how that is done on any of the pages. I guess the bishops could call and update his information. We usually make the changes on the stake copy of the bishop's information sheet, have the stake president sign the change and then send it in.

Is there another way to update CDOL?

MRK wrote:Is it possible to update CDOL online? I have not been able to see how that is done on any of the pages.

Yes, I believe anyone who can login to CDOL can change his own information. When you have clicked on your name link so that you are looking at your own record (your calling will be near the top at the left, followed by your name in a larger font), there will be an Edit Assignment link just above your name.

If you click on Edit Assignment, you will be able to update your own personal information. Once you save that, the words "Unpublished Changes" will appear under your status (probably "Active") in the upper right corner of the page. Clearly, that indicates that some sort of approval process has to take place before the update actually takes effect.

One last footnote to this saga: It appears that the address propagation finally registered in other systems without intercession by the stake clerk. It just took a very long time. The bishop is now receiving shipments at his new address.