Latest Update Causes Eternal Sync

3 postsstarted by lajackson 656 viewsoriginal topic

Community Moderators
#1
Gospel Library updated a day or so before Christmas. It appears to have been a content update. The latest chapter of Saints appeared and was delightful to read over the holiday.

The day after Christmas there was another update around noon Utah time. I had been reading and studying for several hours in the morning. Then the fun began.

The update caused GL to crash and it would not restart. It no longer remains open longer than a second or two. Then it goes into a variety of syncing modes:

Gathering Changes
Processing Changes
Syncing Notebooks
Sending

I figure I will have to reinstall the app and download all of the content once again.
New Member
#2
I'm having a similar problem. The app doesn't finish the sync process.
Community Moderators
#3
I uninstalled, installed again, signed in, and synced. All is good again.

Except that after GL says it has loaded everything, there are still a lot of things that have not been loaded. But that is another issue for another topic.