Member
I tried updating a member's email or phone number and address on LDS Tools but it does not save and update correctly. I have to do it on LCR. Is this correct that any changes to membership records cannot be done on LDS Tools?
Updates using LDS Tool not saving
Community Moderators
If you are using LDS Tools instead of the more current Member Tools (the app icon will just say Tools) then there can be some issues. In Member Tools contact information, photos, and privacy settings can be edited.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Member
Sorry I meant to say Member Tools and not LDS tools. It is not updating correctly in Member Tools.jdlessley wrote:If you are using LDS Tools instead of the more current Member Tools (the app icon will just say Tools) then there can be some issues. In Member Tools contact information, photos, and privacy settings can be edited.
Community Moderators
What OS and version is involved and what version of Member Tools is installed?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Member
Members Tools is for iPhone iOS and I currently have version 3.6.3 installed on my phone.jdlessley wrote:What OS and version is involved and what version of Member Tools is installed?